Question about SanDisk Sansa e250 MP3 Player

1 Answer

EVERYTHING VANISHED ANY ONE PLZ HELP

Yesterday i waz listening to my songs.After some time it had auto-shut off.Then wen i opened it i found "DATABASE REFRESH FAILED".Then wen i opened for songs and videos they were empty.But the space covered is still there.Then i connected it to my computer in MPT mode then when i opened it i found no Photos,Videos and songs folder. PLZ HELP PLZ HELP.......shud i format it...

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  • 2kool Sep 09, 2007

    FORMAT IN WHICH MODE

  • 2kool Sep 09, 2007

    it wud be helpful if u guide thtrough the whole proccess of formatting

  • Anonymous Jun 25, 2008

    yes i too have the same problem. i am not having any songs in the player but my memory is full.

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  • Master
  • 626 Answers

The folder is hidden. You need to enable hidden files and folders in Folder Options on your computer. If you have the refresh database failed message often., you will need to format the device. Best of Luck.

Posted on Sep 09, 2007

  • Timothy D
    Timothy D Sep 09, 2007

    To format; connect it to your computer (in either mode). Go to my computer, right click on the device and select format.

    (If you do not see format, then select open, then right click on the ppi.nand, then select format.

    Do not select Quick Format unless you are using Windows Vista.

    Best of Luck.

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6ya6ya
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Posted on Jan 02, 2017

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

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If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
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3.hold mode button for a few seconds n then keep hold of menu button at the same time- do this a few times if it doesnt work.
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please reply if this works 4 u
i hope this info was useful 2 ya m8

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