Question about Samsung LN-S4692D 46 in. LCD HDTV

8 Answers

No display The TV is on, There is sound but no picture. I know it is not the source because the TV Menu and source indicator (HDMI 1, HDMI 2, Component, ...) does not even dispolay. I can notice the LCD panel is on as it goes from a "ligthed" black to completely black when I turn the set on and off. I can also notice a momentary difference in brightness when I press the source or menu button.

Posted by on

8 Answers

Re: No display

I had the same problem. Unplugged the TV for about 4 hours and when I plugged it back in everything reset and it works fine. I stillh ave a service call open under my extended warranty. I am still going to have the service member come out and look at it anyway.


Posted on Aug 11, 2008

Re: No display


Posted on May 31, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: No display

I have an LNS4692Dx 46" that i paid $3k for, and did not buy a warranty for. after 18 months, it stopped working. no picture, but sound. they tried to replace the boards, but said i needed to replace the LCD panel. got my quote at $1840. i am writing letters to samsung and best buy to try to see if i can get some kind of assistance...right...

Posted on Mar 28, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 47 Answers
Re: No display

Well I just joined in the world of broken Samsung's. Died Feb. 1st. I had three month additional warranty, but of course it died the day after. Same problem, no video, just audio.

However if you call 1-800-522-7341. This is the number for Executive Customer Relations. They extended my warranty and contacted the repair center for me. Probably won't be fixed by Superbowl Sunday though. I expressed my disbelief that after 15 months a 2400 set can die. I have to call back on Monday for additional help.

Posted on Feb 02, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers
Re: No display

I have the Samsung LNT-4661F same problem. the two boards were replaced in sep 07. problem happend again nov 07. just had the LCD planel replaced. Hopefully the problem is fixed for good. If so it was the LCD planel (Ballast) all along.

Posted on Nov 30, 2007

Re: No display

The technicians arrived today. They opened up the tv and to my surprise there were 2 green boards similiar to a PC motherboard. They swapped one at a time and tested the tv which turned out to reveal that the 2 boards were fine which only leaves the problem to be the lcd display itself. I was told that this part was still under warranty from the manufacturer since the lcd tv is only a few months old to begin with. I was also told it would take 4-6 weeks to order the part and then they would reschedule to install it. Lets see what happens next. I will keep you posted. Hope this helps my model tv is Samsung model LNS4692DX/XAA

Posted on Sep 10, 2007

Re: No display

I have the exact same brand and model tv with the exact same problem which occurred 9-7-07. I have a repair guy coming on 9-10-07 so once I find out what is wrong then I can tell you what part you will need to fix your tv. Hopefully!

Posted on Sep 10, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: No display

Under menu, option make sure that you haven't selected audion only and that input select is on the first or second options,(not the third one). If you can't even see the menu, then your connections are probably bad. Hope this helps, Mark

Posted on Sep 09, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

You have to turn up the volume to 38+ in order to hear the TV, when you use to be able to hear it at 10, is there a control board that goes out and what Is the name of it?

Hi Geoff, I hope I can help you with this. If you are using an accessory device (DVD, DVR) check cables to see that they are secure and if device has audio out option that it is set correctly. Also check to see that Video and Audio cables are connected to matching inputs on your set.
If you are using DVI to HDMI you will need to use a separate digital audio cable. DVI cables do not carry audio signal. After attaching the audio cable if you still do not hear sound you may need to set Digital Audio In. To do so:
  1. Press Menu Button on remote.
  2. Press the cursor ring down to highlight SETUP.
  3. Press the cursor ring left to enter SETUP menu.
  4. Press the cursor ring down to highlight SOURCE.
  5. Press the cursor ring left to enter SOURCE menu.
  6. Press the cursor ring down to highlight DIGITAL AUDIO IN.
  7. Press the cursor ring down to select the source you want to associate Digital Audio with. HDMI 1 or HDMI 2 in this case. You might need a software update also.
    The latest software solves the issues below:
    1. TV (Plasma 42" and 50") will not turn ON/shut off itself and Red LED blinks 4- times. Recover if main switch on/off.
    2. 37" LCD full white screen appear when upgrade software.
    3. Some channels not available after turn ON.
    4. Delta volume changes, not remembered.
    5. Preferred channel changes, not remembered.
    6. Green or yellow static (sometime snowy) on HDMI picture.
    7. Picture and sound loss for 5 to 10 sec (green LED is still ON) and back to normal.
    8. Audio loss in all inputs and can be recovered when main switch ON and OFF.
    9. TV set turn ON by itself/ green LED light up and goes off when set is ON.
    10. Intermittent audio loss in NTSC RF channel.
    11. Crack sound with high input signal.
    12. Include the possibility to download the rating table (RRT5 capability) for digital programs.
    13. No video/ no picture with sound.
    14. Intermittent On-Screen Menu pop up by itself and can be removed by pressing the 'MENU' button.
    15. Channel information display too long.
    16. Improvement on scramble channel.
    How to check the current software version on my TV set?
    1. Press 'MENU' button on remote control to display the on-screen menu.
    2. Select TV MENU and press the cursor right.
    3. Select INSTALLATION and press the cursor right.
    4. Select SOFTWARE UPGRADE and press cursor right.
    5. Select CURRENT SOFTWARE INFO to display the current software version on your TV set.
    6. If the TV software version is lower than the version posted on the website means your TV set needs to be upgraded.
    7. Follow the instruction in the user manual or Firmware Upgrade Readme file on how to upgrade your software.
    Where can I find the latest software for my TV set?
    The Firmware Upgrade Software and Readme File documents can be found on the Philips support website. Refer to the SOFTWARE section.

Feb 04, 2016 | Flat Panel Televisions

1 Answer

My TV is frozen with this picture on the screen. I unplug the TV and nothing happens. The picture below is what it looks like with the TV unplugged. Can you please help?

What is causing the HDMI 1 display on the TV if the "TV" is unplugged?? What you have pictured is more typical of having the "Source" of the TV chosen as the HDMI 1 input to the TV, not the cable input, and having no live device plugged into the HDMI 1 input. Check your manual for how to select different input sources for your TV, make sure all devices attached to the TV are turned on, including the cable box, and try selecting the various inputs until you get the signal you are looking for.

Jun 15, 2015 | Flat Panel Televisions

1 Answer

I get no picture when I connect the set box HDMI cable to the TV

The default connection is usually HDMI 1. The possibility of the cable being defective, or the box sending a signal out need to be determined.

Set up your connections, then turn on your TV.

Try using different HDMI hookups.

Bring a different video source to get the TV to display.

See if you can bring up the TV menu to select an input to connect to.

Oct 12, 2010 | Samsung LN-T4665F 46 in. LCD Television

1 Answer

Lg 42' lcd cant get video signal i can get sound and menu pictures all come up. but no output from cable or ps3

I guess your either using the scart socket or the HDMI socket. You have gone into the menu and changed your input source to either HDMI or Scart havent you? Does your TV aerial input work when switched to Antenna on the input source menu. If these dont happen then you have a faulty main pcb.

Feb 13, 2010 | LG 42LH40 LCD TV

1 Answer

TV sound but no picture

Can you tell me which Cable box you are using?Which model/region?

The possibility is that the HDCP handshake could not have happend correctly and hence the issue. Try to connect to different HDMI input of TV from Cable box. If possible change the resolution of cable box and check video

Nov 01, 2009 | Philips 50PFP5332D 50 in. Plasma...

1 Answer

When i first turn on the tv it displays the ''Sanyo'' logo and then goes black. I am still getting sound though, but no picture. Sanyo DP19649

First make sure your HDMI cable is connected from the Cable to the TV; then on the TV Menu check the input; should have a choice of items like, Air, Cable, HDMI, Aux...if you do have an HDMI cable connection, select HDMI and indicate which port #; it could be listed like HDMI/DTV 1 or HDMI/DTV 2; good luck

Aug 11, 2009 | Flat Panel Televisions

1 Answer

Can not access menu or input functions

Hi rduncan27,
I will be happy to help. 88% of LCD tv problems are with the backlight, the symptoms you described indicate a probable inverter malfunction. Lets do a simple test to check the functionality.
  1. Get the tv to a point that it is producing sound.
  2. Take a flashlight and shine it on the screen.
  3. Look very closely for a dark video image.
Let me know your findings and we can proceed from there.

Jan 26, 2009 | Memorex MLT3221 32 in. LCD TV

2 Answers


your setting for source of the audio is probably defaulted back to original setting in receiver. reassign audio input and problem may go away. it sounds like its not in the tv. i assume you have a receiver and are not trying to listen with speakers in tv. is this correct? if you are not using an amplifier, you may need to go to the tv menu to make sure the audio source is selected as the hdmi input. should take a bit to read thru the manual, but it ought to show you how to accomplish the correct settings.
let me know if it does not.
good luck

Dec 22, 2007 | LG 42LC2D 42 in. LCD HDTV

Not finding what you are looking for?
Samsung LN-S4692D 46 in. LCD HDTV Logo

611 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Flat Panel Televisions Experts

xxxxxx xxx

Level 3 Expert

4679 Answers

Steve McIntosh

Level 1 Expert

11 Answers

Steven Wander
Steven Wander

Level 3 Expert

574 Answers

Are you a Samsung Flat Panel Television Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides