Go buy a new one for $40 at Walmart - KEEP YOUR RECEIPT AND PACKAGING!
Wait one week and simply put the damaged MJ back into pack and return it (within 90 days of purchase)- the store gets credit and you get a new jack, phone #, and your year of service begins anew - no one takes a loss - store gets credit and you don't have to mess with MJ's non-existant customer service -
Note: I have done this 2 times as I get VERY POOR QUALITY CONNECTION on MJ and still cannot figure out a way to improve my connection quality- any suggestions??
After ten or five minutes uploading at the highest speed that my internet provider allows, the two...
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After ten or five minutes uploading at the highest speed that my internet provider allows, the two phone lines shuts down. No light signalization, nobody can call me nor can i call somebody. I have to restart my spa 2102 or limit the upload speed, then after a few minutes it's OK, but sometimes it takes a little bit longer(hours). Any help would be greatly appreciated. Thank you.