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Anonymous Posted on Apr 10, 2009

I just get sciphone i68, and i inserted the sim card [virgin mobile precisely] and the network bar shows 5 bar, which suppose to indicate that the network is ok, but if i try to call, it always indicated network failure.

  • fryellieann May 22, 2009

    im having same problem the imei number is different what can i do plz.

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  • Posted on Jun 06, 2009
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I have a i68 8g sciphone i put my sim card in the phone and it won't let me dial any numbers i mean i can dial but all it says is fail and it won't let me choose a network i have service but when i look at my main screen it says sims card 2 closed because i closed it but in slot one it says emergency how can i fix the problem please help!

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  • Posted on Apr 10, 2009
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Make sure that the sim card was set up for that phone. If you took it out of our old one you will need to find a virgin mobile store and have them fix it.

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  • Posted on May 13, 2009
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Check the IMEI number of the phone (under the battery), then check the IMEI of the software (dial *#06#) if the numbers are different, that's your problem. I have all the steps to fix it on my site marcosramriez.com however the solution is not in the english version yet (just in spanish right now). Send me a message and I will traduce it for you, the address is on the website.

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4) Reinsert your battery and then start your phone up again

5) Go to restore factory settings and plug in the code 1122 when it asks for one. NOTE: Your phone will reboot, and when it turns on it should be okay.

We tried everything and this is the only thing that worked. We had t-mobile sim cards for both phones and it worked fine. Good luck!

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http://www.freewebs.com/sciphone/index.htm
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the i68 is a dual sim phone, try inserting your sim in the other sim card spot. the default password is 1122

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