I have a i68 8g sciphone i put my sim card in the phone and it won't let me dial any numbers i mean i can dial but all it says is fail and it won't let me choose a network i have service but when i look at my main screen it says sims card 2 closed because i closed it but in slot one it says emergency how can i fix the problem please help!
Make sure that the sim card was set up for that phone. If you took it out of our old one you will need to find a virgin mobile store and have them fix it.
Check the IMEI number of the phone (under the battery), then check the IMEI of the software (dial *#06#) if the numbers are different, that's your problem. I have all the steps to fix it on my site marcosramriez.com however the solution is not in the english version yet (just in spanish right now). Send me a message and I will traduce it for you, the address is on the website.
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im having same problem the imei number is different what can i do plz.
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