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Posted on Apr 10, 2009
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My unboard sound card is not working. In the sound and audio devices properties window it shows no audion device. How do I get this to work?

  • Anonymous May 11, 2010

    Can you clarify what type of PC you have? This will allow me to provide the proper audio drivers to you.

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1 Answer

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  • Posted on Apr 10, 2009
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One option that you have is to re-install the drivers. Because this hardware is onboard, you will have to specify what model computer you have before anyone can provide you with help on how to find those drivers.

Once you download and install the drivers for your motherboard, you can go back to device manager to check the status of you audio. If it still doesn't work after re-installing the audio drivers, I would suggest that you totally disable the onboard audio and install an expansion card with audio ports in one of your open PCI slots.

If you will post a comment providing information about the model computer and/or motherboard you're using, it will be much easier for someone to help you find the appropriate audio drivers. From that point, you can figure out whether or not the onboard audio is still functioning.

Thanks for using Fixya!

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I have installed Windows 7 on my Hp 6602au. It worked fine for a couple of months , till yesterday . Suddenly I lost audio from my laptop. The message near audio icon showed "No Audion Output Device...

Run a Windows Update, check to see if there is an updated audio driver, if not go into the device manager and remove all of the audio devices, reboot.

That should resolve your issue.

Let me know if it doesn't ;)
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Bad DirectSound driver. Error code 88780078

The sound card features might be turned off and causing Error Code: 88780078.

To activate these "features":
1)control panel
2)sounds and audio devices
3)Hardware tab
4)sound card should be listed... highlight... Properties
5)Properties tab
6)Audio Devices
7)highlight sound card and click Properties
8)If audio features are disabled... select "Use audio features on this device"
9)restart computer
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No sound (AsRock P4 Combo)

1.
Check the speaker connections - take the plugs out and put them back.
Make sure the speakers get power.
Test the sound with headphones.
If it is a Laptop be sure the speakers are turned on (Usually an Fn function key).

2.
Load a system restore point from a date before the sound problem started.

3.
Has the audio service been started by Windows?
Click Start > Run > type services.msc - then click OK.
In the new window - Scroll down to "Windows Audio", right-click on it and select Properties.
Another new window - set the startup type to Automatic, click Apply and then click Start.

Have a look in "Play control" and any other sound mixer you may have installed to check if the sound is muted.
Go to Control Panel >> Sounds and Audio Devices.
Check to see if your sound card is listed.
If no audio device is detected proceed to step 5.

Be sure the Volume is turned up (at least half way).
The MUTE box should not be checked (go to the advanced window and make sure that nothing is muted).
Select the proper speaker settings under speaker settings advanced tab.
Set the speaker setup settings accordingly.

Is your sound card the default playback device?
Right click the speaker icon next to the clock >> Choose "Adjust Audio Properties".
Click on the Audio tab and select the correct device.
If you make any changes - click Apply, then OK before you close the window.

If you use another type of audio program, please refer to that program's trouble shooter for diagnostics.

Creative Sound Card owners can try this:
Click Start >> Programs >> Creative >> "Sound Card", for example Audigy >> Creative Restore Defaults.


4.
Check to see if the sound card is properly installed in the Device Manager.

Right click My Computer >> Properties >> Hardware Tab >> Device Manager >> in the "View" menu - click "Show hidden devices".

If there are yellow or red "marks" next to the audio, "Microsoft Universal Audio Architecture (UAA) Bus" or an unknown device - install drivers (see step 6).

If Windows does not detect an ONBOARD (Integrated) sound card >> Check to see if it is ENABLED in the BIOS (Setup).
If Windows does not detect a PCI sound card (an Added sound card) >> Shut the computer down, disconnect power. Take the sound card out and put it back again - if possible, use another PCI slot.

5.
Install available Windows updates, including DirectX.
Go to Start >> All Programs >> Windows Update.

6.
Installing drivers:

6a. Install the chipset driver first >> Reboot.

6b. If a "Microsoft Universal Audio Architecture (UAA) Bus" is present in Device manager >> install the driver >> Reboot.

6c. Uninstall old sound drivers:
Check in Add/Remove Programs in the Control Panel for an Audio device driver (i.e. AC97).
Go to the Device Manager and uninstall the driver (Right click on the device >> uninstall).

Install the sound driver >> Reboot.

The drivers to install can be found on a CD that came with the computer/motherboard/sound card.


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Here is the link to the page for the driver for your audio. once you install this you should be up and running again. Hope this helps!!
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uninstall the ati sound utility, these video cards have a built in high def audio chip for sound thru hdmi
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You will find the correct drivers by browsing to Compaq's home page and submitting the model number of your Compaq
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Audio Setup for Windows XP and Vista

1. Audio settings, in Windows and Skype

XP: Windows Control Panel / Sounds, Speech and Audio Devices / Sounds & Audio Devices
or Right-click speaker icon in system tray and select "Adjust Audio Properties"

Volume / Device Volume: Make sure “Mute” is NOT checked in this window.
Volume / Device Volume / Advanced: If there is no “Microphone” section in this window, go to Options / Properties and check “Microphone” in the “Playback” list. Then make sure “Mute” IS checked in this window

Audio / Sound Playback: Your on board sound/Sound Card
Audio / Sound Recording: Your on board sound/Sound Card
Audio / Sound Recording / Volume: Make sure "Microphone" is selected and the volume slider is at the center or higher
Audio / Sound Recording / Volume / Advanced: If “Microphone Boost” or “20db Boost” is present, select it


Vista: Windows Control Panel / Hardware and Sound / Sound / Manage Audio Devices
or Right-click speaker icon in system tray and select "Playback devices"

Playback: Your speakers or on board sound/Sound Card must appear in this list, and must show “Working”
Playback: Select your speakers or on board sound/Sound Card, then click “Set Default”
Playback / Properties / General: Device Usage: “Use this device (enable)”
Playback / Properties / Levels: “Mute” is not on, volume slider in the middle

Recording: Your Microphone or on board sound/Sound card must appear in this list, and must show “Working”
Recording: Select your Microphone or on board sound/Sound Card, then click “Set Default”
Recording / Properties / General: Device Usage: “Use this device (enable)”
Recording / Properties / Custom: If “Microphone Boost” is present, select it.
Recording / Properties / Levels: Microphone volume should be centre or higher
Recording / Properties / Levels: If there is a “Mute” button, it must not be on

Skype / Tools / Options / Audio Settings:

Microphone: Your headset/mic or USB device or Web cam mic, as you prefer
Speakers: Your headset, USB device or speakers, as you prefer
Ringing: VoIPVoice USB Phone or on board sound/Sound Card; also tick Ring PC speaker

Note: The audio devices you want to use MUST be present in these Skype device lists. If they are not, check the device connections and driver installations again.

2. Microphone and Speaker connections

Check if your mic (pink) and speaker (lime) jacks are in the proper sockets (it is easy to reverse them) and fully inserted (they sometimes stick only partially inserted)
If your microphone or headset has a “Mute” switch, make sure it is not on
If your speakers or headset has a volume control, make sure it is turned up
For test only you can use an earphone instead of microphone (really)! Just unplug the microphone, plug the earphone into the microphone jack, and talk into your earphones. (I know it sounds silly, but it might tell you if your microphone is defective)
A standard microphone plugged into Line In will NOT work.

3. Check audio in Windows.

XP: Start / All Programs / Accessories / Entertainment / Sound Recorder

Vista: Start [Orb] / All Programs / Accessories / Sound Recorder

Make a short recording with the microphone; you should see the level meters moving as you speak. On Windows XP, you can then play back what you recorded.

4. Once done, test with Skype Test Call (echo123).
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check for devices in "other devices" in Device manager
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