Question about Harman Kardon SoundSticks II Computer Speakers

1 Answer

Left side don't play/ right side is perfect

I was on the computer, enjoying the music, when the left side speaker went down. I did everything to get it back, restoring the computer, but nothing worked. Then "pow", it worked!!! I called Dell and told them, write it down I told them so we'll remember this. Then "pow" it went out. The same side, right in the middle of the song. After restoring the computer, no luck! Its broke... Hearing the right side can make me sick, if only the left side would come back. Gifford

Posted by on

  • Gifford Sep 09, 2007

    So, I've been listening to my headphones, they work fine, when your e-mail came. Read it. Noticed a "speaker wire" could be a fault. That sounded good, speaker wire! So I unpluged the headphones and...IT WORKED. The second I unpluged the headphones the speaker came back. Amazing! What worried me about is this is what happens down the road. In weeks or months am I still covered. My warrantee started mid June, 2007. That worries me. The speakers are great, if they both WORKED. Please tell me there covered. Gifford



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 23 Answers

You sound like you have a wire connection problem but to find out try using a spare pair of speakers or try headphones. Try to rule out any wierd system problem, but I don't think that is your problem. Since this problem went away and then came back reduces the likely hood that it is a power issue so I would go with wiring issues or connection problems. While you are playing music. Move the cable, bend it, and reinsert it a few times. Give the cable a work out. If it comes back while this is happening, you have an open connection. You will need to replace the speaker wiring.

Posted on Sep 09, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My apple iPod nano 5th gen wont play music through the headphones right. It only plays through the internal speaker even with the headphones in. I can hear it through the headphones a little but it is...

take the headphones out play the music full volume then put the headphones in and lower the music all the way down then your volume will be normal and it will only play in through the head phones unless you take headphones out then it will play through speakers

Aug 30, 2010 | Apple Logitech Inc MM50 Portable Speakers...

4 Answers

I cannot seem to get the driver working on my new computer which has windows 7 currently. Are the two compatible?

Are we looking at this same computers? Since when do you require drivers for speakers?!? Speakers are dumb devices (yes, this is correct name for passive computer devices) and do not require any drivers in any computer or operating system with sound capability! Computer speakers are compatible with any copmuter in the world and any operating system which generate sound!

These speakers are qualified as 5.1, that meant that these speakers will have front bass, front centre speaker, front left and right speaker and rear left and right speaker, in total six speakers.

Please follow this advice and you will have joy of surround sound.

1. Mount your subwoofer in front centre, below your knee level at the distance of about 2 of your hights
2. Mount your centre speaker in the centre on your head/hight level or slightly above at same distance as subwoofer or slightly closer.
3. Mount left front speaker about 45degree from your centre line to the left and right same distance to your right, on the level of your head while you are listening to the music, distance from you slightly closer (about 1/2 your hight) than your centre speaker.
4. Mount your rear left and right speakers at same or slightly greater distance as front left and right speaker. these should be at same or slightly higher level as front speakers.
5. Triple 3.5mm jack is going to your computer output and your speakers (incidently, your subwoofer servers as junction box, amplifier and mixer).
6. Connect speakers to they respective jacks.
7. Turn power on speakers all way down
8. Connect power to the speakers and switch it on
9. Play some music on your computer, output on full, music recommended will be some classic, like bach or similar
10. Put your hand in front of subwoofer and turn bass till you feel vibration
11. Turn sound till you hear it well
12. Turn sound on the computer down till about 70% - 80%
13. Turn on sound on your speakers till desired level and enjoy the experience!

If you have still some problems, these can be then related to the drivers installed on your computer, please check therefore what motherboard do you have, if there is proper sound drivers installed. If not, go to the site of our motherboard/sound card manufacturer and install relevant drivers.

Please do not hesitate to ask me if you have any addtional problem related to this particular issue.

Aug 06, 2010 | Creative Labs Inspire T5400 Computer...

1 Answer

Logitech Z-5300 subwoofer from computer to i-pod problem...

The best thing to do is to contact the manufacturers. From this i understood that your speaker system is new. You surely have the manufacturer's guarantee. So its better to contact them than to get it repaired or replaced for free. Sir please do not try to open the sub as it will void the guarantee policy.

Hope your subs come into play as soon as possible.......
All the best...

Jan 05, 2010 | Logitech Z-5300e Surround Sound System...

1 Answer

I Do Not Know How To Connect Boston Micromedia To My Computer

The Boston Micromedia speaker set comes with two speakers (right and left),a subwoofer, and a complete set of cables to connect everything up.

1.) Position the speakers. The two small speakers typically are spaced equal distance apart on a desk/table top to the benefit of the listener. The sub-woofer typically rests under the surface, on the floor for example.

.) Connect the cable sets to the back of the two small speakers along with the speaker feet.
Note: the small speaker with the volume control knob will have three cables coming from it. This will be the "right" speaker. The other speaker will have a single cable and will be the "left" speaker.

2.) The cable ends will be color coded to match the jackson the sub-woofer. Match up the color coded cables to the respective colors on the subwoofer as follows:

(a) White cable end (left speaker) to white jack on sub-woofer.
(b) Red cable end (right speaker) to red jack
(c) Purple cable end (input) to the purple jack
(d) Green cable end (computer out) to the computer's microphone output jack.

Note: if any of the cables are too short to reach their jacks for whatever reason, an extender cable with a female and male end can be purchased relatively inexpensively to make up the difference in distance.

3.) Power up the system (plug in power cables to the sub-woofer and wall), play some music, and adjust the sub-woofer sound (control knob) to suit listening pleasure.

A nice little set of speakers, I had mine for some years now and continue to enjoy them. Good luck!

May 17, 2009 | Boston Acoustics MicroMedia Computer...

1 Answer

Computer speakers do not work on new Dell computer

Check Bios settings to be sure audio is enabled, then go to control panel, click on sounds, and make sure sound is not muted

Apr 14, 2009 | Dell Inspiron 530 Desktop Computer...

1 Answer

Low sound coming from soundsticks II

On the right stick, there are two metal pieces at the bottom of the stick. The right one is + for volume up, and the left is - for volume down.

Press the + one a few times with your finger as they are touch activated. Be careful though, as it can get loud very quickly. Play some music and set the computer volume to about half way. Then press the + speaker on the right hand side until you are happy with the volume.

Hope this helps,


Apr 08, 2009 | Harman Kardon Harmon Kardon SoundStick II...

1 Answer


ok what computers model u have ill get sound card drivers using limewire to play back music sucks use windows player 11 dl from windows update doinga custum scan then add software to left list so u get new stuff in windows what computer moodels do u both have ill help u get sound going with windows xp corect

Dec 16, 2007 | Logitech X-530 Computer Speakers

2 Answers

Mp3 player only plays on right side speakers

Have you tried a different jack? It could be faulty.

Aug 11, 2007 | Pioneer DEH-P6800MP CD Player

1 Answer

Sound not coming from left side surround sound speaker or my right side front speaker

it is highly likely that you're TV is outputting mono sound, hence the left channel only. check your physical connections to the TV and the balance / channel volume on the television as well.

May 01, 2007 | Onkyo HTR500 Receiver

6 Answers

Right speaker doesn't work

I had this very same problem and I had my system for about 2 weeks. I have seen a lot of similar posts on this site so it seems that this problems happens a lot. For some reason my right speaker just stopped working so i came to this site for help. I looked at alot of posts and nothing fixed the problem. when i switched the right speaker to the left input it started to work so I knew the speakers were fine. So i finally decided to unplug everything and restart my laptop. Once my laptop rebooted I plugged the sub back into the wall after about a minute of it being not plugged in. Then I plugged all the the wires and volume control back into the sub and turned the switch back on. Make sure the volume control is down when you plug everything back in. Then plug the wire into the device, which in my case was a laptop, and start to play some tunes. Right away everything was working perfectly fine again and no problems ever since...for me atleast.


Mar 13, 2007 | Logitech Z-2300 Computer Speakers

Not finding what you are looking for?
Harman Kardon SoundSticks II Computer Speakers Logo

277 people viewed this question

Ask a Question

Usually answered in minutes!

Top Harman Kardon Audio Players & Recorders Experts

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

620 Answers

The Knight
The Knight

Level 3 Expert

74990 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Harman Kardon Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides