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Fax doesnt send or recieve

Fax has worked beautilfy all these years- but suddenly doesnt send or recieve - it will dial out but get a busy tone ( I think) and redial over and over agian. PS! this model is the older canon b500 model

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Re: fax doesnt send or recieve

Pleas close the redial option and other number may be busy or finished

Posted on Sep 21, 2007

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1 Answer

Why did my fax machine suddenly stop working?

Check that the memory is not full. Also, make sure a setting like (auto-dial 9 for outside line) is set incorrectly.

May 17, 2015 | Fax Machines

1 Answer

My jx fax machine will not print fax or even recieve faxes into history. Power is on and there is a dial tone.

1st. short click onceon power boton.
2nd. ask a friend/client to send you a FAX.
3rd. if it still dose not work you need to get in to the FAX`s menu and check if it is in the correct settings: DIAL TONE or PULS.
4th. repet 2nd. step.

Nov 10, 2010 | Canon FAX-JX200

1 Answer

Fax machine isn't able to recieve or send anything

Make sure there is a dial tone on the phone reciever. If there is not check the connections, the cord could be damaged or disconnected. If there is, check the Recieve mode.

If not call Brother support - its free

Mar 31, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Problem: Busy/No Response on all outgoing faxes

Put the document you want to send into the transmit tray, pick up the handset, listen for a dial tone, and then dial the # on the keypad..
It should ring just like any other phone. When the machine on the other end picks up and you hear the tones, press the start button.
Anything other than fax tones on the other end, it is not your faxes fault.

Nov 05, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Sending a fax

First make sure that the fax button has been pushed and is llit...

The 2820 should have a handset. In order to use manual transmission (when you get to hear all the beeps and whistles) you will need to load the document then pick up the handset. then dial the number, when you hear the recieving fax tone then hit the start button.

The 2820 should also have a hook hold button pressing this will allow you to hear the dial tone and the numbers you dial along with the receiving fax tone. If you dont hear anything when you press this button then you may want to use the volume buttons to increase the volume.

Also remember that if you have not picked up the handset or pressed he hook/hold button the unit will use automatic mode, which is to say that all you will do is load the document, dial the number, and then press the start button.

May 19, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Cant send fax

Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

Dec 18, 2007 | Lexmark F4270 Plain Paper Inkjet Fax

1 Answer

Busy signal on sending and recieving

Did you plug a phone into the phone jack and see if there is a dial tone?
Thats the first place to start.
After that let me know, and I will give you more ideas.
Sounds like a phone line issue

Dec 12, 2007 | Brother IntelliFAX 4100 Laser Fax

3 Answers


go into menu
go to fax settings
find send
click auto not manual, please make sure that when you push the hook key you hear a dial tone. always reminder that every fax machine has the capablitiy of either dial or tone. now if everything is set up properly  the problem will be in the tx portion of the board. if you can link up with somebody close to you and try to transmit back and fourth that will let you know if it is their problem or your. it may not be your problem.

Oct 21, 2007 | Brother IntelliFAX 1840C Plain Paper...

2 Answers

Problem with fax

I'm no expert but, did you try touching the online or hook button on the fax to hear the dial tone? Or connect a basic home phone into the phone jack at the wall the fax was plugged into. Do you get a dial tone. If no dial tone, call the phone company. If there is a dial tone, its the fax.

Nov 27, 2006 | Lexmark F4270 Plain Paper Inkjet Fax

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