Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen Won't Turn On

My Zen won't turn on when I hold the button. I plugged it into my computer and the blue light turned on, which leads me to believe it isn't dead. It just doesn't do anything when I try to turn it on. It spent the whole night plugged in to my computer so it should have battery. HELP! It was too expensive not to work anymore!

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  • 55 Answers

Does your computer still recognize it? If so then try upgrading the firmware. You can download the latest firmware from Creative.com. If the computer doesn't recognize it, I'm afraid your player is a brick.

Posted on Sep 11, 2007

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2 Answers

CREATIVE ZEN MOZAIC WON'T TURN ON!!!!!


i just reset mine as mine would not turn on, i held it for a few seconds ant then turned it on and it came on! but mine is chargint at the moment, but the flashing light is red! i thought it was supposed to be green??? Can anyone help?

Sep 03, 2009 | Creative Labs Creative Technology Zen MP3...

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My zen won't turn on. only the blue light flashes when its plugged in. the screen doesnt turn on. what does this mean thanks


Well you can try this if you still got the zen, press the reste button, dont hold just press it then hold down the power button and it will start up but mine just kept on going black fter a while so i had to put it into recovery mode by doing the following.
Hold down play untill the end
Press the reset button
Hold down the power button
Makes sure you releas the play button last
after that do Reload Firmware i think
then it will delete the firmware make sure you have this downloaded on your computer
http://support.creative.com/downloads/download.aspx?nDownloadId=10889
its the newest firmware
when you downloaded this plug in your zen into the computer and it should turn on your zen and then say Firmware problem and if it doesnt just put it into recovery mode then plug it in.
Then make sure all application are turned off like Mozzila or the Internet Explorer, then just double click on the firmware and it should fix

Feb 01, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Black Screen, Not turning on but charges?


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Feb 06, 2008 | Creative Labs ZEN V Plus MP3 Player

22 Answers

Creative zen vision won't turn on


Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

also try this if above doesnt work

Feb 02, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen Vision m


Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Dec 16, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My Creative Zen v wont turn on


make sure it isnt in lock mode, then try charging it. is the battery is in correctly? hope this helps :)

Oct 14, 2007 | Creative Labs Zen V MP3 Player

1 Answer

Will not turn on


"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Oct 07, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

My mp3 player wont work


ok! easy solution for you^^ 1) Make sure your Zen is powered OFF. if the blue light is on and won't turn off, here's what you do: set the hold button at the top of the player to the ORANGE position, then hold your power button for 3 seconds. the keypad will flash and your player will power down. 2) push in the reset button with a pin or other fine implement. the reset button is located on the bottom of the unit, right next to the connector. your player should power up as normal now. charge it fully! your computer should be able to read it during it's charge as long as you leave it powered on^^ I hope this helps you^^

Mar 25, 2007 | Creative Labs ZEN SLEEK MP3 Player

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