Question about RCA D52W19 52" Rear Projection Television

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No sound Have picture but no sound. Any suggestions as to fixing the problem. Have checked all connections from dish network receiver to back of set.

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Go to you menu settings and be sure speakers are turned on and are not set to external,if this does'nt fix remove your dish input to see if you have noise comming through with no picture only snow, if yes the dish is the problem.

Posted on Sep 08, 2007

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I own a Dish Network DVR-625 receiver. On TV2, the picture is all fuzzy. I have tried replacing the coax cable and the TV is brand new and picture looks good when connected to another receiver. Could it...


Michlward136,

It does sound like it's the tuner on that receiver going bad, and I can definitely help you get that taken care of. You may need a replacement receiver to be mailed out which I can definitely help with.

Whenever you're ready to get that setup you can reach me at thomas.faust@dishnetwork.com, all I will need is your account or phone # and I can get that setup!

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Hi my nameis Mike Houston of DISH Network and I see where you're not getting a picture buthave sound. There are some things you can check, first you will want to makesure all connections are tight and then make sure you're on the right input toreceive the DISH channels. I will leave a link to help with these steps, http://www.dishnetwork.com/SupportSection/setup-receiver.If you have any questions or concerns please e-mail me, michael.houston@dishnetwork.com.

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1 Answer

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Hi nelle_king my name is MikeHouston of DISH Network. There are a couple things we can do to get thatpicture back. What you will need to do is make sure the TV is on channel 3 orthe right input, and if the picture is still snowy and we are on the correctchannel/input you will need to reset the receiver by unplugging it for 10seconds and plugging it back in. After you plug it back in it will power up byitself and you should see the DISH Network screen. I will send the steps tohelp with the setup. b> # Sequentially follow the below steps until problem is resolved or until instructed to skip to another step 1 Verify HDMI Connections Verify HDMI cables are connected from the DISH receiver HDMI Out to the HDMI In of the Revue, and the HDMI Out of the Revue to the HDMI In of the TV. 2 Reset Revue and DISH Receiver Unplug both the Revue and DISH receiver for 10 seconds and plug back in. It may take up to 5 minutes for the reset process to be completed. 3 Check Receiver-to-TV Configuration Check that the wiring between your DISH receiver and your TV is configured properly using http://www.dish.com/wiring. 4 Secure Receiver-to-TV Connections Check that the connections between your DISH receiver, your TV, and any component(s) (VCR, DVD Player, etc.) in between are secure. 5 Bypass Revue Bypass the Revue and directly connect the DISH receiver to the TV using an HDMI cable.





































Feb 02, 2011 | Toshiba Televison & Video

1 Answer

Can not accept dish network


We would be happy to help get that fixed right away. Thefirst thing we want to ensure is that all connected equipment is on. Check whattype of cable is used to connect the TV to the receiver. If you are using a CoaxCable to connect the receiver to TV1, check the receiver's back panel forthe output name. If your receiver has a "TV CH 3/4 out": TuneTV to channel 3 or channel 4, if it is labeled "HomeDistribution": Tune TV to channel 62 or 75. If using non-Coax(RCA, Component, or HDMI) to connect receiver to TV1, cycle through theinputs until picture appears; Most TVs have a "TV/Video","Input", or "Source" button either on the TV or theremote that came with the TV. We want to ensure that the TV and the receiverare connected properly, please visit this link to for more information on howit should be connected: http://www.dishnetwork.com/SupportSection/setup-receiver-totv.Once we have made sure everything is connected properly, unplug receiver for 10seconds then plug it back in, this will reset the receiver. If we are still notgetting a picture connect another component (VCR, DVD Player, etc.) to the sameTV, using same cable, same input, and same channel to see if it works. If youget a picture with the other component give us a call at 1-800-333-DISH (3474)for some additional troubleshooting. If it doesn't work with the othercomponent then replace the cable that was used.

We hope these steps resolve the issue. We want to thank you for being a valuedDISH Network customer!


Phillip Chang
DISH Network Customer Service Representative

Dec 25, 2010 | Dynex DX-L32-10A 32" LCD HDTV

1 Answer

I have a blue screen with a no signal on my tv with dish network how do i fix this


Hi. This is Phil with DISH Network. Sorry to hear that you are having an issue with the video, lets get that fixed. There are some thing we want to check first. Let's first make sure that both the TV, receiver, and everything in between, are powered on. Then we want to find out which channel your TV is on, this can be done by turning the TV off then back on again. If your TV is connected by a coax cable, for receivers with a TV1 output on the back panel: Tune TV to channel 3 or channel 4 so that picture appears. For receivers with a Home Distribution output on the back panel (the TV without the receiver by it, or TV2) tune TV to channel 62 or 75. If non-coax, cycle through TV inputs until picture appears. These steps usually fix that issue; if they don't then check that the connections between your DISH receiver, your TV, and any component(s) (VCR, DVD Player, etc.) in between are secure. If the issue is only on one receiver, unplug the receiver for 10 seconds and plug back in, wait for the receiver to turn on by itself, usually withing 5 mins, and the picture should come in after that. If you have any follow up questions let me know.

Additional info can be found here:
http://www.dishnetwork.com/SupportSection/bbs-screen

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1 Answer

No picture just sound thru dish network


There are a few reasons that this could happen. The main reason would be that the tv is on the incorrect channel or input. You will want to make sure that if you are at TV1, the channel is on 3 or 4, and an input if needed, such as VIDEO 1 or 2. If at TV2, the channel needs to be on 60 or 73. Cabling is another reason this could be. You want to make sure that if you are at TV1, all cables going from the receiver to the TV are connected on the back of the receiver at the green TV1 location. For TV2, the cable needs to be connected to the HOME DISTRIBUTION output on the back of the receiver.


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1 Answer

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It sounds like either on the 612 or the Yamaha Receiver that the HDMI port is faulty, thus causing the flashing picture. It sounds like the 612 to the TV works fine. I would recommend replacing the Yamaha, and if problem persists then try replacing the 612.

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1 Answer

My 37in insig t.v is messed up the color for the t.v menuse r in color but i cut my dish network on today and its black and white but the t.v meneus r still in color...y is the dish network color black and...


We would be happy to help get that fixed right away. Thefirst thing we want to ensure is that all connected equipment is on. Check whattype of cable is used to connect the TV to the receiver. If you are using a coax cable to connect the receiver toTV1, check the receiver's back panel for the output name. If your receiver hasa "TV CH 3/4 out":Tune TV to channel 3 or channel 4, if it is labeled "Home Distribution": TuneTV to channel 62 or 75. If using non-Coax (RCA, Component, or HDMI) to connect receiver to TV1,cycle through the inputs until picture appears; Most TVs have a "TV/Video", "Input", or"Source" button. We also want to ensure that the TV and thereceiver are connected properly, please visit this link to for moreinformation: http://www.dishnetwork.com/SupportSection/setup-receiver-totv.Once we have made sure everything is connected properly, unplug receiver for 10seconds then plug it back in, this will reset the receiver. If we are still notgetting a picture connect another component (VCR, DVD Player, etc.) to the sameTV, using same cable, same input, and same channel to see if it works. If youget a picture with the other component give us a call at 1-800-333-DISH (3474)for some additional troubleshooting. If it doesn't work with the othercomponent then replace the cable that was used.

We hope these steps get the color back on your DISH Network programming. We want to thank you for being a valuedDISH Network customer!


Phillip Chang
DISH Network Customer Service Representative

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1 Answer

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We would be happy to help get that fixed right away. The first thing we want to ensure is that all connected equipment is on. We want to then check what type of cable was used to connect the TV to the receiver. If you are using a Coax Cable to connect the receiver to TV1, check the receiver's back panel for the output name. If your receiver has a "TV CH 3/4 out": Tune TV to channel 3 or channel 4, back if it is labeled "Home Distribution": Tune TV to channel 62 or 75. If using non-Coax (RCA, Component, or HDMI) to connect receiver to TV1, cycle through the inputs until picture appears; Most TVs have a "TV/Video", "Input", or "Source" button. If we are still not getting a picture then unplug receiver for 10 seconds then plug it back in, this will reset the receiver, then try cycling the inputs again.


We hope these steps resolve the issue. We want to thank you for being a valued DISH Network customer!


Phillip Chang
DISH Network Customer Service Representative

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