Question about Creative Labs ZEN Vision:M Digital Media Player

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I cant transfer songs onto my Zen vision M

Hi!! im really in need of some help. My Zen will not allow me to add new files. i have plenty of memory left on it. When ever i try and add a downloaded song or rip one from a c/d it will not allow me to. A message appear " Access Denied2. Has any one else exoeriebced a simular problem and have a olution?? i really need help!!!!

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Re: i cant transfer songs onto my Zen vision M

Try to upgrade the firmware; go to That might do it. Other than that, no idea. I've never encountered that problem before. Normally I'd say the files you were trying to download were locked or something, but if you can't even load songs from a CD, I don't know. Those should be allowed. Are you using Windows Media Player? You shouldn't have any problems if so...

Posted on Sep 11, 2007

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My is this, when i transfer files to my zen works perfectly only for a moment ... example 100 mp3 and 5 videos, but after is frezze ann not allows transfer more, not die only not allows transfer more file...

Hi have you tried formatting the HD outside the player. If you have already formatted it in the player and formatting it outside the player does not fix it then you need to replace the HD.

If you need any more help, parts or your player repaired you can go to my repair service web page and e-mial me, call me or contact me threw my Ebay user name at from my web page at Thanks

Nov 30, 2010 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Made new account for itunes store but can't get the music onto my ipod shuffle

What exactly is going wrong? Are you getting any specific error messages?
See articles from apple support to help you with the sync process here, here, here, and here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Sep 05, 2009 | Apple iPod shuffle MP3 Player

1 Answer

Can't put music on my zen vision m 30 gig

it might be the files ur using maybe there not compatable or maybe corupt

Jun 23, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Can't transfer files to my Zen!

Some portable medias such as mp3's and mp4's run applications to transfer files to and from your PC.

If your using a desktop computer... connect your zen to the cpu... you should get some sort of notification of the connection.

Then, got to my computer and locate the zen as a drive. Drives are things such as your local hard disk, floppy, or DVD and is preceded by a letter such as (C:) or (A:).

The Zen should show up as a removable disk and have a preceding letter of the latest found drive.

If you want to add music and such to it... select the discovered zen drive, right-click, and select explore.

This will show all the unhidden content of your zen. Place the file(s) you want on or off the zen.
Music files should be placed according to the folder which would be labeled music... ect...

If this doesn't help please notify me of the problem... ^^ thanxx

Apr 19, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

C cover art does not transfer to my zen vision m, only the music tracks transfer

A few possibilities. Go to,/?St=224,E=0000000000373151655,K=1742,Sxi=15,Case=obj(8179),Kb=ww_english_add,VARSET=ws:

for more details

Creative ZEN players do not currently support album art from Rhapsody version 4.0.
Album art is either embedded in a track, or exists as a thumbnail image in a separate file, allowing one album art file to be associated with an album. Currently, Rhapsody only supports album art embedded in the track. Future versions of Rhapsody are expected to support thumbnail versions.
Creative Media Explorer or Windows Media Player 10 or 11 can be used to transfer music purchased from Rhapsody to a player with album art included.

Album Art is supported by Creative ZEN, Creative ZEN V Plus, ZEN V, Vision:M and ZEN Vision players.
The ZEN Vision (PF1150) requires a firmware update for Album Art. You can download the updated firmware:
If you experience any difficulty transferring Album Art with Windows Media Player 10 or 11, to ZEN Vision:M, delete WMPInfo.xml (see below), and then transfer the tracks again.

-Tha Mp3 Doctor

Apr 18, 2008 | Creative Labs ZEN Vision:M Digital Media...

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It won't transfer my zen vision M songs from my computer

I've been able to solve the problem I had with transferring files to my Zen Vision M.

I uninstalled all components of Media Source 5 and Zen Vision M Series Explorer on my PC. I then reinstalled them again. I also rolled back to Windows Media 10 (as I recently upgraded to v 11) and unchecked Sync with Zen Vision M in tools/options/devices on WM player. I then run the Clean up in recovery mode on the Zen. When the PC restarts after the installation of the software it will ask for you to connect the player. The PC should now successfully transfer files to the player.

Hope it works for you too.

Apr 12, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Wont download all my songs!

check the options to see if the option to allow songs with digital media rights is enabled. This sometime prohibits the songs from being downloaded to the player if they were downloaded from itunes or rhapsody.

Feb 23, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Vision M gracenote language problem with Vista, and software problem

ur prob may be tha it is ur windows that u are usein now i have bin told tha windows vitsa is not the best comp opp system to be useing

Dec 19, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Cant transfer anything to my player (e250)

i'm having a similar problem. every time i sync new music my computer tells me its on, but the tracks aren't on the player. it also refreshes every time i turn it on, which takes forever amd is getting really annoying. could this have something to do with my new microSD card?

Mar 05, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Can't transfer songs onto my mp3 player

Some types of mp3 files won't transfer to Creative Zen players. Try re-encoding the files either again in mp3 or in wma and try importing them again.

Jan 01, 2007 | Creative Labs Zen Micro MP3 Player

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