Question about Garmin zumo 550 GPS Receiver

2 Answers

GARMIN c550 will not turn on

I unpluged the garmin from my car charger and it will not restart. It was fine until then. I then reset the unit and nothing happened

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  • jefffore Nov 05, 2007

    My 550 will not power up in any configuration. Don't know the cause, but it happened after my bike battery was drained to near dead.

  • sherringbone Nov 10, 2007

    As for the other faults reported, my Garmin 550 worked fine for about 2 months; it was turned off and left in the glove compartment of my car overnight. Next morning it wouldnt start and still wont start even when connected to either the car or bike mount or when plugged into USB charger.

    I have tried to remove the battery to no effect and a hard reset but again no effect.

  • Anonymous Dec 12, 2007

    I opened it and I unplug the battery cable and i turned it on and started working again. try this

  • meamor Apr 27, 2008

    My Garmin Zumo 550 won't charge from anything but the house outlet. I am at only4meamor@yahoo.com

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There is an ISSUE with the DEAD ZUMO, however some of the are solved, and some need to be shipped back.
There are a couple of options.
1) remove the battery, keep power button pressed for a few minutes. install battery, try.
2) fully recharge the battery with the wall charger, try
3) With a fully charged battery, press and hold the + button and press the power button(hard reset).
4) hold thumb firmly on top left of touch screen and hold power button till it switches on(hard reset).
5) Try a different battery (fully charged)
6) Ship it to Garmin

Posted on Jun 10, 2008

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Removing battery on my Zumo 550 and turned on with charger, have solve my "dead" problem.
No reset applyed.

:)
tnkx to all

Posted on Jun 11, 2008

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saw this on a different forum.....I got one for xmass.....hope it doesn't happen to me!!!!!!!!



I apologize for the inconvenience. After further research with our engineers, a problem has been discovered on your C550. A file has been created to stop the unit from turning off and locking up. Please download the new file from your computer to the unit. The file is attached to this email along with instructions on how to get the file into the unit.

The following procedure will update the software in your C550 series and correct the power issue you are experiencing with your Garmin C550 series

1.) Let the Garmin sit without power for at least 24-48 hours.

2.) Plug the C5xx series into the your computer (using a USB port in the back of the computer) with the cable provided with the unit.

3.) After removing the faceplate on the front of the Garmin press and release the reset button. At this time the C550 series will reset and power on.

4.) Save the attached file included in e-mail from Garmin Product Support. Save this file to the desk top on your computer. Note: This will make it easy to find.

5.) Open the My Computer window (by accessing the start menu on the bottom left of your computer screen).

6.) Locate and open the Garmin Mass Storage device.

7.) Locate the Garmin folder and open.

8.) Open the remoteSW folder.

9.) Copy the file that you have saved to the desktop and paste it into the remoteSW folder you have just opened. Make sure that none of the files contained within the remoteSW folder is highlighted, or you will not be able to save the new file.

10.) A message window will pop up asking you to confirm that you want to replace the file; Select Yes.

11.) Disconnect the C550 series from the USB cable and let the unit restart. A message will appear on the screen stating "Updating PLD Software".

Note: the screen will fade out and go blank during this process. Do not be alarmed, this is part of the update procedure, and the screen will return to normal within seconds.

Dec 26, 2007 | Garmin StreetPilot c550 GPS Receiver

1 Answer

LCD Screen Faded Out


saw this on a different forum.

I apologize for the inconvenience. After further research with our engineers, a problem has been discovered on your C550. A file has been created to stop the unit from turning off and locking up. Please download the new file from your computer to the unit. The file is attached to this email along with instructions on how to get the file into the unit.

The following procedure will update the software in your C550 series and correct the power issue you are experiencing with your Garmin C550 series

1.) Let the Garmin sit without power for at least 24-48 hours.

2.) Plug the C5xx series into the your computer (using a USB port in the back of the computer) with the cable provided with the unit.

3.) After removing the faceplate on the front of the Garmin press and release the reset button. At this time the C550 series will reset and power on.

4.) Save the attached file included in e-mail from Garmin Product Support. Save this file to the desk top on your computer. Note: This will make it easy to find.

5.) Open the My Computer window (by accessing the start menu on the bottom left of your computer screen).

6.) Locate and open the Garmin Mass Storage device.

7.) Locate the Garmin folder and open.

8.) Open the remoteSW folder.

9.) Copy the file that you have saved to the desktop and paste it into the remoteSW folder you have just opened. Make sure that none of the files contained within the remoteSW folder is highlighted, or you will not be able to save the new file.

10.) A message window will pop up asking you to confirm that you want to replace the file; Select Yes.

11.) Disconnect the C550 series from the USB cable and let the unit restart. A message will appear on the screen stating "Updating PLD Software".

Note: the screen will fade out and go blank during this process. Do not be alarmed, this is part of the update procedure, and the screen will return to normal within seconds.

Dec 06, 2007 | Garmin StreetPilot c550 GPS Receiver

1 Answer

Screen says memory full and it won't map a route! GRRRRRRR


Hi, Please do not shoot the messenger (me) but this is a known problem with Garmin GPS units. According to Garmin Tech Support, this only occurs on Garmin units with older firmware. (Personally, I am not convinced this is actually true. I no longer have my Garmin C550, which I personally liked the best out of all the GPS units I have owned or used. I will buy another Garmin, probably a Nuvi, when this silliness sorts itself out.) Anyway, you have two options, neither of them acceptable to most people, including me. 1)Perform a HARD RESET which will wipe out all data on your unit, including your favorite points, Bluetooth connections, and almanac data (satellite information). Your unit will then need at least 40 minutes, with a clear view of the sky, to update the almanac and reacquire its location. To HARD RESET, unplug your C550 from the charger and turn it off. With the C550 screen facing you, press the bottom right hand corner of your screen and hold in (relatively firmly) and then press and hold POWER. You need hold both constantly for at least 30 seconds. Follow the instructions on the screen. See if any of your personal information is still there. If there is none, then you might as well perform Step 2 below. 2)Download and Load New Firmware onto the C550. Upgrading firmware is relatively easy provided you have a computer. Visit Garmin's website (www.garmin.com). Go to "Support" .. "Updates and Downloads" and then click "Unit Software." Download the software called WebUpdater. Run that and follow its directions. The new Firmware (Software that is loaded into internal memory that does not need power to remember the information) hopefully will fix the MEMORY FULL problem. Good Luck and please post back if the fixes helped or not. I really want the new firmware to work so I can buy another Garmin.

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