Question about Sony Ericsson K800i Cellular Phone

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White screen when turned on

My phone ran out of power and switched itself off. I put the charger on and all I get is a white screen. I have tried putting it on without the charger, same thing but it vibrates then goes off. Everytime I press the on/off button it vibrates but still white screen. This has happened before but after putting it on and off a couple of times it worked. This time it won't come on. I have taken the M2 card out and the sim card but same thing happening. What can I do?

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  • Kirsty1975 Sep 11, 2007

    I had warranty on it so sent it off for repair. Only thing is I may lose all my numbers on it now, grrrrr!!! I didn't keep them on the sim, duh!!!! Don't know the problem as yet but seems to be a problem with the manufacturer. I didn't even get charged the warranty price to fix it.

  • saven_angel Dec 28, 2007

    yes and my sim card dosent work out

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  • 89 Answers

Seems like you are having problem with you mobile software . If you phone includes bluetooth you moblie may got infected with the virus so all you have to do is to look for a code which help you erase / format you mobile phone. this is the only solution

Posted on Sep 10, 2007

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Posted on Jan 02, 2017

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My phone ran out of power and switched itself off. I put the charger on and all I get is a white screen. I have tried putting it on without the charger, same thing but it vibrates then goes off. Everytime...


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Have you tried a reset or a reboot? Try these steps:

1. Power off the cell phone by holding down the power button for at least 5 seconds. The screen should turn black. Now, let go of the button and press it again until the screen lights up again.

2. If the screen is still white while holding down the power button, open up the back of the cell phone and remove the battery. Wait for 30 seconds before putting the battery back in, to allow the software to reset itself. Put the battery back in and press the power button until the screen lights up again.

3. If you removed the battery and you still have a white screen, you may have a software issue. Go to a local cell phone repair company and have it replaced or fixed.

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If the phone will not turned on ( the screen will not go white) then go to service center they will update your phone's firmware.

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your screen is out you can buy a scree of ebay or if you have insureance on your phone you can get a new one free of charge

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