Question about Digi 002 Rack FireWire-based Pro Tools LE External Sound System

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Digi 002 rack

Have a Digi 002 rack that has just developed a problem. When I turn it on I here switching internally the read out just has a bunch of dots I am unable to restore operation by turning off the unit and turing it back on or unplugging.

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Re: digi 002 rack

Easy. Your clock got screwed by one of your audio programs in you system. It Happens when sample rates are mixes up. Leave your digi 002 on it does not set itself other than the factory sample rate setting when primarily switched on, which will remember its last setting if mixed up in an attempt to recover. Leave it on turn your system on. Then turn your system off. Not the digi. just your pc, mac. The software utilizing the previously screwed up sample rate will or should be reset. thus resetting your digi 2 to its factory 44. If it does not work check your software settings for any audio software set as default to run when pc is started ans make sure they are set to play back 44. Never turn your pc off when a program using your digi faulters.

Posted on Oct 19, 2009

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Re: digi 002 rack

U guys try new firewire cord had same problem

Posted on Jan 14, 2010

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Re: digi 002 rack

Ive heard the 002 have a latent click after hitting the power button. There was a known fault recognized by digidesign, if the unit is under warranty, call digidesign for support.

Keep me posted.

Posted on Nov 06, 2007

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Hi i have digi design rack 002 with pro tools le

Try the other port on the 002. If that doesnt work, I recommend trying the 002 on a computer that does have 400 to see if it will connect then.

If it doesnt, then you may have a couple blown firewire chips inside your 002. It happens, and can be fixed.

Jun 29, 2010 | Digi 002 Rack FireWire-based Pro Tools LE...

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How do i clean the dc power? what is that?

I think you're referring to a problem that's known with Digi 002 Rack where the power harness oxidizes and loses power connection over time.

Digi used to send you a new power harness & contact cleaner to make sure that doesn't happen again. You should contact their customer service if you're having an issue with it.

May 27, 2010 | Digi 002 Rack FireWire-based Pro Tools LE...

1 Answer

My ProTools LE Digi 002 rack stopped connecting to my IMac.

clean the ribbon cable connection on the dc power harness with contact cleaner. i had the same problem. this fixed it.

Feb 14, 2009 | Digi 002 Rack FireWire-based Pro Tools LE...

1 Answer


Did you solve this problem yet. If not let me kno im looking for a 002 to do some testing plus i need some spare parts.

Feb 11, 2009 | Digi 002 Rack FireWire-based Pro Tools LE...

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Digi 002 rack firewire

Hey -

Unplugging the harness and reconnecting only worked for a couple days. It turned out that I had to call digidesign and they sent me a new power harness for free. That fixed it for me.

Jun 01, 2008 | Digi 002 Rack FireWire-based Pro Tools LE...

1 Answer

Digi design 002 rack

Is your firewire cable good? Sorry, I know this is obvious.

May 08, 2008 | Digi 002 Rack FireWire-based Pro Tools LE...

1 Answer

Unable to locate the unit on my G5

It's the power supply / DC Harness issue. A well known fault with the Digi 002.

Two things you can do:

Call Digidesign. They'll overnight you a new power supply and DC wiring harness free of charge, as well as installation instructions. They might also still be willing to do the repair for you (also free of charge), but that means you'll have to ship the unit to them, which will take considerably longer than the DIY approach.

Or, if you're REALLY stuck and you need to get back up and running RIGHT NOW (okay, within 30 minutes or so), you can disassemble the 002, pull the DC harness and clean the contacts with some Caig DeOxit, then apply a bit of ProGold, then put it back together... chances are that will clear up your problems and allow you to finish the session. :)

There are some good instructions on how to open up the 002 and what to treat over on the Digidesign User's Conference ( , but I can't locate them at the moment. But if you ask over there, I'm sure someone can refer you to the correct post. :)

I got one of the very first 002's in N America three years ago... and it worked fine for the first couple of months, then had the wiring harness issue... and Digidesign replaced it (via overnight delivery) and paid for the return of the defective unit. About a week ago, it went out again, This time, I got the replacement parts (including a small amount of the Caig chemicals :thu: - although I already had those on hand) overnighted to me. The install isn't all that difficult, but the placement of some of the locking tabs on the connectors is a bit difficult to deal with. Just go slow and don't force anything... a small screwdriver will help in "unlocking" some of those tabs. :)

Dec 28, 2006 | Digi 002 Rack FireWire-based Pro Tools LE...

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"Unable to locate" 002 Rack Unit - sometimes!

Please help this guy and me too. I had the same problem. I emailed digidesign but cant get a good answer. I hpe this shit is not broken. I just bought it 2 years ago.

Sep 10, 2006 | Digi 002 Rack FireWire-based Pro Tools LE...

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