Try http://www.youtube.com/watch?v=T5pPA1ipRKkhere, and you can take it from there.
SOURCE: water leaking inside of refrigerator from freezer
The defrost drain is frozen, you need to take the cover off inside the freezer and there will be a drain hole probably coverd with ice, you will need to pop most of the ice out first then I use a turkey baster and a tub of hot water. Squirt the hot water in the hole over and over again untill it drains. Then just wipe everything down. Problem solved.
SOURCE: water leaking at bootom of freezer door
I would check the water connection under the toe plate....follow the water line that comes out of the freezer door.. check if that is where your leak is coming from..
SOURCE: Kitchen Aid bottom freezer has frost/ice buildup
Do you know for certain that the automatic defrost cycle is running at all?
Depending on the model, it should be entering the defrost mode every 12 or 24 hours.
If the defrost timer is not easy to see (because of the drawer construction), you should be able to catch it by checking the walls of the freezer at random to see if they are still 'ice' cold or more temperate.
You may definitely have a leak, no argument there, but the defrost cycle may have been masking it while it was still happening by sending the ice/water down to the pan.
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