I have a desktop dell 3000 that I can't get to communicate with my dell 942 printer. I have reinstalled the printer drivers, replaced the usb cable and still get anything to print, not even a test page.
I think it may be a port configuration problem?
Also, when I try and open the all-in-one printer software I get a runtime error message. (C:\program files\dell phote ai0 printer\dlbuaiox.exe abnormal program termination)
Uninstall the printer software, then uninstall the printer itself. then reinstall the software drivers first , then the software.
Remember most USB printers need the drivers and software installed BEFORE you connect them to the USB port on the computer.
You also might look in the device manager for any yellow ! or ? in the USB section. This would indicate a USB driver issue. Post again if you need more help...
Regards
hope this helps
http://download.cnet.com/dell-photo-aio-printer/3000-2116_4-185579.html
If the installation screen does not appear:
In Windows 2000, double-click My Computer from your desktop.
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