Question about Eureka 5849A Boss Bagless Upright Cyclonic Vacuum

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Eureka Boss vacuum just quit

While vacuuming it just suddenly stopped. Like someone had unplugged it. Now it won't come on at all. Any suggestions

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  • Anonymous Jan 06, 2008

    same exact thing as momof7..... was vacuuming and it just quit. There's a way to reset it, but i don't know how.

  • nbforrest Jan 11, 2008

    My Eureka the boss just stopped working like it was unplugged. i checked all connections and for anytthing jammed. no problems that I can see. just want run.

  • msvbabe2 May 11, 2010

    My eureka is yellow in color and bagless "called the boss). What is the name of this one?

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You have a clog in the hose (or somewhere) most likely the hose though. Find the clog -clean it out-let the machine cool down and you are back in business. This is really a good feature of the Eurekas because rather than continue to run and burn up the motor it shuts off -you clean it out and your vacuum is saved.

Posted on Feb 16, 2009

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The automatic shut off is a protective feature and warning sign that some maintenance is needed. I let mine cool then tried it again to check suction. It had good suction on the floor and through the hose so there was no obstruction.

I removed the baseplate (3 simple phillips head screws - instructions are on the bottom of the vacuum for removing and replacing it.) The belt looked good and the beater bar just had minor strings wrapped around which I removed. I vacuumed it up (with another vacuum) - it was dusty but nothing obvious that would trigger the shut off.

Next I opened up the bag area - it was filthy and the bag was partially off. I removed the bag and found that on the bottom of the bag area is a "motor filter" which was also filthy. The motor filter is supposed to be checked and cleaned (or replaced) every 3 months. Well, like most of you, I didn't know that and have used it for a year or more without even a peek. It's easy to visually check this when you change the bag.

I took off the grid cover, took out the filter, shook and vacuumed it as the directions right next to it told me to do. It was still in good condition after I cleaned it so I replaced it. I vacuumed up the whole area, put in a new bag. Problem solved.

Posted on Jun 20, 2009

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My Eureka Boss upright vacuum also just quit one day, after getting hot. I unscrewed the top burgundy colored plastic where the on/off switch is located (two "star" type screws, requiring special screwdriver bit). I carefully lifted up the now unscrewed plastic cover. I noticed that one of the two black wires connected to the underside of the on/off switch was broken, and the insulation partially melted. I cut the wire, and installed a new connector (from a hardware store or Radio Shack) that fit the on/off switch. Vacuum now works again. I cleaned motor filter, as per post above, and the hepa filter, and the bag compartment, using another vacuum (an old electrolux, that is much better built). I replaced bag. This vacuum now sucks for the right reason. I do have to say, tho, that Eureka could have spent an extra 25 cents on each vacuum by building the vacuum with thicker wire. Heck, the wire they used looks like it came from a set of mp3 player ear buds. No wonder they melted under 110 volts!

Posted on Oct 14, 2009

  • Andrea daniels
    Andrea daniels May 07, 2015

    We have had the same problem! Definite fire hazard. The switch wires melt because they are too hot. Finally melted for the last time (3rd time) and Eureka told me to bring it to the repair shop, which says it can not be fixed. Eureka was not helpful or concerned about fire!

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CAREFUL, EVERYONE! POTENTIAL FIRE HAZARD if it's the faulty wiring like I found in mine. ANYONE KNOW A GOOD CLASS-ACTION LAWYER?
My problems started the same way .. on, off ... blah, blah, then the vacuum getting hot ... My vacuum is an upright Eureka Model 5893 bagless, only one year old.
Eventually, the handle would get hot, and finally it just quit. When handle was disassembled, the wires were melted and it was toast. Ordered a switch after talking to several repair men. Talked to Eureka, too, and they were absolutely no help. Cheap wiring and switch made in China. Good luck trying to find a switch. vacuum-depot.com has switches, so you might try there, but make sure you get the 3-prong switch (same switch used on Eureka's Genesis). It is Part #27871.

Posted on Jan 30, 2010

  • Andrea daniels
    Andrea daniels May 07, 2015

    We had the same problem! Switch wires melted and we have required it three times! Eureka was not concerned about fire and told me to take it to a repairman...who said it couldn't be repaired!

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I did check the belt and it was frayed somewhat, i remember alot of heat from the exhaust as well. could have been over heating due to belt slippage. Anyway, it came back on after about thirty mimutes. works for now don't know how long.

Posted on Jan 15, 2008

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I would like to ad that if after locating reset switch and pressing it if still no power then remove cover and do a resistance test if switch doesn't break the circuit then replace switch. however i would like to add your better off getting new machine if you have to replace the reset switch. ive tried and tried to get one for a customer and no luck discontinued. so hope this helps.

Posted on Oct 26, 2012

I have same problem and I read online that if a Eureka upright stops working it gets hot and needs to cool down, about 30 minutes. If that doesn't work it says there is a red reset switch near the motor. So I am in the process of trying to figure out how to get to the motor to find this reset switch. So far I'm just staring at the machine trying to figure this out, but maybe you're smarter than me on this.

Posted on Jan 14, 2008

  • Andrea
    Andrea Feb 27, 2014

    Mine is new and stopped working the first time I used it! It took two hours to cool down. I can only do a small bedroom before it goes out, so it takes all day to vacuum the house! Unfortunately I didn't get it back to the store in time for a refund. I left it new in the box for quite some time before setting it up and they wouldnt take it back. Customer service tells me to take it to a repair center which is 40 minutes away! I don't have time for this and will just buy a new vacuum. Very mad!

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My eureka boss bagless vacuum doesn't have suction. what is the cause of this problem?

Posted on Aug 31, 2009

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http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=801547
Generic problem for all Vacuums
Eureka the boss upright bagless
Posted by sweet0nes on July 18, 2008
Eureka the boss upright bagless vacuum. How do I open it to get to the belt area? The brush seems stuck. It won’t move.
Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Knowing the brand name and model number for the vacuum but I can give you a generic way of changing the belt. You 1st need to remove the bottom plate by screws, levers or clips, then you can get @ the belt, if not then you should remove the top cover and then you can get @ the belt. 1st remove the belt from the brushroll and install the new belt on the pulley side of the brushroll and then use a belt puller or a screwdriver with a bend on the end and then stretch the belt onto the motor pulley and then track the belt in a straight line so that is running in a straight line. Replace the bottom plate and the belt change should be done. Please feel free to contact your local vacuum cleaner dealer in your area.

So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.eureka.com Customer Service
Customer Service Dept 1-800-282-2886
Electrolux Home Care Products
P.O. Box 3900
Peoria. IL 61612
Hours of Operation
Monday thru Friday 8:00am to 7:30pm CST
Saturday and Sunday 10:00am to 6:30pm CST
Thanks, Don the Vac Man
Go Ahead. Use Us.

Jul 18, 2008 | Vacuums

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remove belt to brush roll and see if noise persists. if it stops, you probably need a brush roll. at least doing this will narrow down the fault area

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