Okay, so I have the Japanese Keyboard. (Romaji and Kana) and I can't seem to figure it out. There's one thing that I did find out: certian letters equal the same as one character in Japanese. HE makes a hill looking tHing. (It won't let me do it because it says only 'legal' characters. Can someone give me the letters that equal up to more Japanese letters? PLEASE!

I have pasted in here ??? the Japanese characters, but I think Fixya will not show them, as it is restricted to the English ASCII character set. The Romaji term for grandparents is 'sofubo'.

Hook an external keyboard if available, if okay! keyboard on the laptop will need to be replaced.

Hi:
Your Acer is a model that was able to be marketed in either the United States or Japan. If it was sold in Japan, the Operating system would be in Japanese as well.

wow. okay. start by removing the battery. then unscrew and remove any faceplates on the bottom of your laptop. i.e. ram hatch, wireless card hatch, harddrive hatch, etc. not all laptops have hatches.keeing the laptop upside down on a flat sturdy surface, begin to remove all screws on the bottom, making sure to organize them and mark down or take notes of where they were in a log. make sure you constantly touch a metal case or large metal object of some sort to discharge any static. once the screws from the bottom are removed, flip the laptop over. open the screen all the way, so its flat or almost flat and pry up the faceplate that is abov the keyboard and below the screen. this face plate has cheep japanese tabs so be sure to remove it carfully but firmly. now you have access to the keyboard screws. remove the keyboard screws, taking note of thier location and remove the keyboard. the keyboard will have a long cable like looking thing attaching it to the motherboard. remove it properly. set the keyboard aside and begin to remove the remaining screws that you can find that attache the plastic case to the motherboard or internal components. note thier locations and organize accordingly. when you get this far comment back and let us know okay?

[Alt] [Ctrl] [E]

Euro, and other symbols:
http://support.microsoft.com/kb/211982

you can press SHIFT+ALT to change keyboard language
Also verify in control panel - regional and language options , languages tab, at details if is installed new languages for your keyboard

If the wrong characters appear when you are typing or you are trying to use a keyboard that is different than the one that came with the computer, use the following steps to synchronize Windows to the type of keyboard you have:

1. Click Start , and type region into the Start Search field.
   
2. Select the Keyboards and Languages tab.
   
3. Click Change Keyboards .
   A Text Services and Input Languages window opens.
   Figure 3: Change Keyboard button
   
   
4. Click Add .
   Figure 4: Add button
   
   
5. Select the keyboard(s) you want to use and click OK .
   Figure 5: Add input language: US Dvorak keyboard selected.
   
   The new keyboard is added to the list of available keyboards and a keyboard icon appears on the system tray, allowing you to switch between the keyboard that you want to use with the mouse.
   Figure 6: Keyboard tray icon
   
   
6. From the Text Services and Input Languages window, select the new keyboard in the list and click Move up until it is first in the list. This makes it the default keyboard.
   Figure 7: Move up button
   
   
7. Click OK . You can now use the new keyboard. If you find that the new keyboard works well and you do not want to use the other keyboard, repeat these steps and Remove the keyboard that you do not want from the General tab of the Text Services and Input Languages window.
   

clean the keyboard and mouse and install new battery

Did it originally have a Japanese Keyboard? Maybe the Keyboard you installed is bad or the numlock or some other function key is enabled???