Question about Dell W3000 30 in. HD-Ready LCD Television
I have a Dell 30 inch flat panel, green power on, it has no video at all only audio, Would this be an iverter board, also does lg make this and where could a person get parts or service since it is out of warrenty. was purchased 4/13/2005. Dell said to hold in the power button while plugging it in to reset the power supply to no avail. Any help would sure be appreciated. Thanks Jerry
Had same problem as described by others, green light, audio, but no picture. Decided to look inside. Layed the TV face down on three textbooks (1 at top & 1 at left & Right) so that back (9 large screws & 2 small screws) could be removed along with stand. From the power supply (board that 110v AC plugs into) there is a cable connected to a circuit board on the left (again looking from the back of the TV) covered by metal shielding. Unplug this cable clean the male contacts with a miniture wire brush (bought mine at Home Depot) & plug the cable back into the socket. With rubber gloves (just to be safe) plug the AC cord into the back of the TV & wall and turn on your TV. The bulbs should activate in 7 - 8 seconds. Reassemble the back of the TV & install the stand. Enjoy your TV Doug
Posted on Feb 14, 2008
I inherited a Dell W3000 with the same problem--green light on, no video. I flipped the power off and on a few times, which did nothing, but then i tried turning it off, then holding the power button in when I turned it back on. It worked!
Posted on Jul 03, 2009
On both sides of the main boards are two smaller ones. Replace both caps (150mF, 35V) on each board. On the power supply board (left of main board) replace both 3300mF 35V and the 1000 mF 35V on the left side of the board. 7 Caps in all. Although these caps tested alright, they were bloated and needed to be replaced. Got this TV at a junkyard and did this- worked for me. I hooked it up and watched a movie afterward.
Posted on Apr 04, 2009
We have a w3000 with the sameproblem.
Tonight, I came online and tried to google the solution, and found this page. I looked at the best solution, it does not help us. Because last week, we turned it on and off with remote control over 20 times, and it still did not light up.
Luckily tonight, I tried one thing, and got the TV light-up with my first try. Turn on TV with remote control, if the TV does not light-up, find the Main Power Switch (the # 1in this picture http://support.dell.com/support/edocs/monitors/w3000/en/front/FRONT.HTM)
Turn the switch off, then turn it on, the TV light-up.
Posted on Nov 12, 2007
Hello all. First I want to acknowledge those who want the easy way out, filing a lawsuit. You cannot. Very thoughtful and nice try but will not happen. The reason your device is not working is due to negligent owners.
If you read your manual it discusses the power infractions this device carries. The Dell W3000 are high powered business monitors that need to be powered down twice. Once through your remote or on-board controller and then with the flip switch located to the left of controls. If the flip switch is set to the on position viewers will experience these power failure symptoms. Although you may think your TV is off it is like running your car without an alternator you are going to drain the battery. In the case of the Dell W3000 and like LCD televisions it blows capacitors which prevent further powering of the device. So if you want to save the life of your TV please turn it off fully.
As v02703 mentions the only direct measure of repair is to replace component capacitors
Posted on Jul 21, 2010
I got the solution. its called a class action lawsuit. i've read about lots of people having the same problem. dell won't do anything. you know the best part. they stopped making this tv. you know why cause it doesn't work. its a piece of junk. we shouldn't have to pay for a tv that last 2-3 years when most last atleast 5-10 years. i've bought monitors from them before they've never failed. is there really that much of a difference between a monitor and a tv??
Posted on Nov 29, 2008
I've actually had pretty good luck with using the source button on the remote. When you power up the tv and just get sound, wait about 30 seconds then hit the source button, hit the up arrow once, hit the set button (and the sound will go away), then hit the source button, hit down arrow once (you should get the sound back). Then power on and off from the remote. For me, this typically works the first or second try.
Posted on Mar 14, 2008
There is the Power Switch to the left side of the screen ( circle with a slash mark in the middle), On/off switch to right of screen (circle with a slash mark on top). There is a White square with an arrow to the left, (this is the menu) select the input.. On the left side of the on/off switch is the Select Mode button, A square with five dark marks, slash, and an arrow pointing left. Select the mode you want. There is nothing wrong with the Dell. Like me, you also need a Manual. Go to dell.com, or http://downloadsdell.com/manuals, then type in the search: setting up your Dell LCD TV. I know this will help! Feel free to contact me if you have more questions.
Posted on Jan 04, 2015
"hold in the power button while plugging it in to reset the power supply"
Worked like a charm!
Posted on Sep 11, 2008
The solution is to buy a new tv like I did. Just not from Dell.
Posted on Aug 01, 2008
I have a similar problem so I called dell and they completely denied having a defective product. This is what the issue is just like toyota. I think we should file a class action lawsuit for this problem. I have the same dell w3000 lcd tv that I purchased for $13000
Posted on Feb 24, 2010
I have the problem as others described.
I believe this caused by the input circuitry going to sleep (especially when switching between HD and non HD sources). I have a DVD connected to my component input and my TV is usually resting at the HD input (from my cable DVR).
I have found that if I power on my DVD before my TV (after my tv has been off for several hours, I will have the dead video problem 90% of the times). However, if I fire up my HD DVR, then my TV and then my DVD all in quick sequence, I generally don't have the problem. When I do have this problem, I shut everything off with my remote and then try the sequence again. Most of the time this does the trick. Occasionally it gets stubborn. At that point recycling power inbetween toggling inputs usually does the trick. Annoying!!! Dell sucks A$$!
Posted on Jul 29, 2009
TI TPA3004D2 (CHIP THAT CONTROLS LIGHT AND SOUND CIRCUIT) CAN ONLY BE ORDERED THROUGH CHINA.
Posted on Aug 28, 2008
That happens often with my TV,.. you just have to wait til it feels like showing an image, turn master power on/off and that should work.
Has anyone tried connecting a PS3 to this tv with any success? Im having a hard time connecting it. I purchased an HDMI to DVI cable but no picture or sound. Can anyone help?
Posted on Dec 27, 2007
"Turn the switch off, then turn it on, the TV light-up" worked for me.
Posted on Nov 24, 2007
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Posted on Jan 02, 2017
you could first try a hard reset by unplugging it for 8 hours and plugging it back in which is a hard reset. Dell had you perform a soft reset. I don't think either will work but it never hurts to try.
I believe that it may be a problem in the microprocessor circuit
All parts could be bought through dell
The first thing I would try though, is calling Dell and see if they will replace it for you for free or fix it has I have seen them doing this for many people even out of warranty. So be persistent and see if they will replace this for you. 1-800-624-9897
Let me know how everything goes and if dell won't do anything for you then have a look at the boards for bent pins if the microprocessor circuitry checks out fine.
Posted on Jun 03, 2008
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