Question about MSI DR4-A DVD RW Burner

1 Answer

Drive reading after boot then not reading on disk change.

This just started happening one day and i have no idea what I did that caused it - if anything. Basically the drive will read and run any cd/dvd that is in the drive at boot. The drive shows in bios and in the device manager - if you remove the device and reboot it comes back under the correct name however the problem does not go away - as soon as you take the disk out and put another in, suddenly in 'my computer' it changes displayed icon to just a generic "cd-rom" tag. It will not auto play the disk - nor are you able to explore it or manually play or otherwise access it - in fact the entire dvd rw drive becomes unusable (still opens and closes and spools up though) So here's the problem broken down and simplified * boot computer with disk in drive; * disk loads and plays normally. * take out disk and insert new disk (or even the same disk) this also includes software installation disk swap prompts; * drive will now be unusable and non accessable. Device manager shows no problems while in this state even though the 'my computer' device discription is changed and you can no longer access the properties menu for the device from here. It's such a weird problem that even I don't know where to go with this one! any help would be very appreciated! :S

Posted by on

  • Sir_Rohan Sep 22, 2007

    Power supply is not a problem, I'm running a fairly heavy duty rig and the power supply is ample, no other power related problems are happening that I can see - what makes you think it would be the power supply?
    A bit more info would be handy, and thanks for actually posting something ^_^



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 293 Answers

Check your power supply

Posted on Sep 20, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When I turn on my laptop pc every couple days a black screen will come up and the laptop stops processing. Why? How to fix it?

I would suspect a glitch in the MBR/software, a black screen with a white cursor in the top left, BUT, Try this , when you shut down always unplug, remove battery when you use at home connected to AC. At boot in BIOS, BOOT sequence, change to Boot from HDD first. Also remove DVD's, CD's from the DVD/CD rom drive, if the machine has boot from DVD/CD rom as a default, it will try to read the disk in the drive first, delaying a switch to second HDD boot. This is a general idea in the Boot sequence procedure:

Dec 25, 2012 | Acer Computers & Internet

3 Answers

Changed hard drive and now nothing works

This is issue is came your IDE cable for your laptop hard drive. I hope you can provide me instant messaging assistance to assist you in troubleshooting your hard drive problem.

I am online now, please chat me at session hall to have further verification of your problem before we do to fix it right now.


Nov 17, 2007 | IBM ThinkPad T20 Notebook

1 Answer

Good Day! i have a aspire 6930. I've had it for a

The average life of a laptop is 5 years. Your model was made in 2008. Replace it.

Mar 01, 2017 | Acer Aspire 6930-6455 Notebook

1 Answer

My cd drive wont recognize the mcafee disk to clean the spyware infection on my laptop

See if your disk will read in another system. If it will, we know the disk isn't the issue.
Try reading a different disk in your system. If your system will read a different CD, we know the drive isn't defective.
If neither the CD nor the drive is defective, then this very well could be because the infection itself is causing the issue.
Try booting in safe mode (press F8 repeatedly as the operating system first starts to boot and choose safe mode) and see if the disk will read then.

If the disk still won't read, check for contaminants on the CD and the drive lens.

Feb 22, 2011 | HP 417035-001 - HP Pavilion dv2000 Series...

1 Answer

My hard drive has stopped being recognised by my computer! Please help! One day it was working fine and then the next it just completely stopped being recognised by the computer. I have tried the drive in...

that really happens when hardisk crashed..
there is nothing to do but replace it.
but wait.. I have experience that also, could not retrieve all my files in my drive. So what I did is hide it in my stock room for a couple of weeks.
Then one day when i am about to throw away the drive,I get this crazy ideas to try my hardisk again as back up drive.
I connected my drive, put the jumper in it as slave and open my computer.
At first, it reads very slowly after booting, hardly recognized the disk, but it did...
when I am in windows and started browsing the disk, it would take it some time before loading all the files.
When that happened I back up those files and save that to my master drive.
Don't lose hope It might happen to you..
I think what happen is when I hide the disk for a couple of weeks the disk itself discharge all the left volts in it.. not sure about that.

May 19, 2010 | Iomega Black Series USB 2.0 & FireWire...

2 Answers

I have an Acer Aspire M1641 desktop machine running Vista. Had a power failure, now machine wont boot. Switch on, Hard Drive spins,but no dos or any other messages come up. the curser arrow, comes up on a...

Your machine has a hardware problem. Open the case and blow all the dust from it. Reseat all components you can. If that does not help, remove memory and try using one memory stick at a time. Change the memory slot. If it still will not boot you either have a video card, motherboard, or power supply problem.

Jun 05, 2009 | E-Machines eMachines Desktop PC

1 Answer

Will not read disks

Is this an older drive? Possible that the drive is dying. I had this happen to me once. I ended up buying a new cd/dvd burner. The laser works different when reading verse burning, so it is possible that it is dead, but still working just enough to burn.

Apr 20, 2009 | Computers & Internet

1 Answer

Aspire 9500 doesn't start - cursor and drive indicator blinks

Generally the bios setting will be set to check the primary Hard disk for the Operating system and then move to the CD/DVD drive . It looks like your system is not finding the hard disk. Thats why its moving on the CD drive and trying to read it.

Possible issues :

1) Hard Drive crash
Solution : Nothing much. You need to replace the hard drive and reinstall the OS.
2) Hard Drive connection issue.
Solution : Open the chasi and try to figure out if the hard disc is properly connected.
3) Corrupted OS or boot file
Solution : Try to repair the OS use the OS cd and run the repair option.
4) Bios setting to treat CD drive as the primary media.
Solution : Use the F10 option in the Bios to change the primary Media.

Rate the Solution accordingly...

Feb 07, 2009 | Acer Aspire 9500 Notebook

Not finding what you are looking for?
MSI DR4-A DVD RW Burner Logo

Related Topics:

126 people viewed this question

Ask a Question

Usually answered in minutes!

Top MSI Computers & Internet Experts


Level 2 Expert

73 Answers

Alun Cox

Level 3 Expert

2678 Answers


Level 3 Expert

781 Answers

Are you a MSI Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides