Question about Kenmore 43142 Front Load Washer

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Kenmore 4314220 just purchased the Kenmore Front load washer 417.43142200. The dial doesn't turn on its own in regular wash mode or heavy wash load. The dial only moves in perm press mode. And when it doesn't move the machine just keeps doing the same thing over and over... (filling or trying to fill and then draining) When the dial does get to final spin in the perm press mode the whole machine shakes so intensly that the dryer will fall off. Am i supposed to take the cover off of the washer to stack them? Also the washer doesn't fill... it gets the clothes soaking wet but never fills to wash..... HELP ME! Oh... and i never got a owners manual with this product.. Did i buy a piece of junk?

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Re: Kenmore 4314220

I could not get to the drain, so I use my wet/vac to drain the water inside the washer and it worked and spinned ok

Posted on Sep 05, 2008

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Re: Kenmore 4314220

It sounds like you could have a couple of issues going on here. First of all, to answer the question about stacking the units; there is a mounting kit that you are supposed to use to place the dryer on top of the washer. The top is supposed to come off the washer to accomplish this. There are a couple of brackets to install and the dryer is supposed to mount to the washer with a couple of screws. Your local appliance store should be able to provide this for you. All you need is the model number of the washer and dryer. If the timer is only working on one cycle then you may have a bad timer. But...before we go jumping on that mentioned that the washer is not filling and the water just keeps running out. This sounds like a problem known as "siphoning". If you have placed your drain hose in the standpipe in a manner that does not provide an air gap for drainage, the washer will not fill and will continue to "siphon" water from the machine as it tries to fill. If the washer cannot fill, the pressure switch will not shut off, and the timer will not advance any further. Double check your drain line to make sure you do not have it shoved too far down in the standpipe (3" to 4" should be sufficient). If the drain hose is sitting in the drain trap where the water sits, there's no air gap. Also, make sure you do not have the top of the standpipe sealed for any reason. Once again, you need an air gap in order for the water to drain properly. Let me know if this helps you.

Posted on Sep 08, 2007

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