Hello Jaclyn...Look under the dash area for a button or, a toggle (valet)
switch. When you locate it, turn on the ignition key, press and hold in the button (little spring loaded micro button, red or black possibly)
until the alarm chirps 1 time. This should over ride the system, and only the keyless entry part, if installed, would still be operating....The LED light in the dash should also go on solid....At this point. the alarm would have reset.
If this had a starter kill relay installed it would now be opened, and the engine would turn over when tried.
You would repeat these steps to go back to user mode to see if this was corrected...i hope this information is helpful...Happy Holidays.
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