Question about Jura Capresso Impressa Z5 Espresso/Coffee Maker

3 Answers

Tray wont go back in

I cant get the tray to go back in. There is a metal blade that is down in the tray area that I dont seem to remember being there.

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  • Anonymous Nov 10, 2007

    I have the same problem with my Impressa Z5.  Unable to get through to customer service.  They keep disconnecting me.  This machine is only 22 months old.



  • nocoffee Dec 14, 2007

    We have the F90 and have exactly the same problem.  Does anybody have a solution?

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This is because the machine didn't run the full cyce or the tray was removed while the cycle was not completed. We found that the best way out of this was to re-insert the tray but without the used ground bin. The machine will dump whatever ground coffee directly in the tray but after that you will be able to remove the tray and put back the complete assembly including the used grounds bin.

Posted on Jan 24, 2009

  • Danny Haywood Nov 24, 2011

    This morning I thought I broke my mother in laws coffee maker but after reading your solution all was better thank you very much..

    Danny

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This has happened to us with the Z5 also, and we have determined the machine didn't run the full cycle somehow. We get the tray back in by putting the grounds catcher in first, then slipping the tray under it. It's a bit of trouble, but the machine usually resolves the problem on its own. Hope this helps!

Posted on Aug 14, 2008

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Exactly the same thing happened to our machine the other day but we sorted it by simply turning off the whole machine and unplugging it. When we turned it on again the problem sorted itself out. Guess you have already tried this but thought I would mention it.......

Posted on May 04, 2008

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