Technical Support, Instructions, & Repair Service

Home | My Expertise | Sign In

Ask our Experts

Get a Professional

GE Security Simon 3 Expert

Chat Live Now!

Services for your GE Security Sim...

Find a Repairman near you

Find a Solution

Most Common Problems for:

GE Security Simon 3 Wireless...

Using DTIM with digital phone service

scottc on Sep 08, 2007

" "

I am trying to install a DTIM module with my Simon 3 system. I have digital phone service (Comcast) and can't get it to work. When I plug the phone cord into the jack (on cable company main box), the phone 1 and phone 2 lights start to flash in unison (signaling in use), and then the phone signal dies. Once I unplug the DTIM everything resets within about 1 min.

I have tried changing the sensor number (I was told it had to be #1), but no luck so far. Anyone have any suggestions?

Clarification Request

Posted by candoman on Apr 09, 2008

is your phone service through a router or do you have a from a telco and all the jacks in your house work? dtim will not hear data which is what a router sends...

Solution #1

posted on Apr 09, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

It turns out that because Comcast uses VoIP, the Simon can't use it to call in reports. I ended up having to switch monitoring companies to one that specifically uses internet monitoring. The solution was to buy/install a wireless g bridge into the phone output on the alarm panel, and then connect it (wirelessly) to my home network. No major problems since then.

Related Problems

Security Simon 3...

beeping at random times through the day

I have a Simon III system that will just start chiming at...

2 Solutions

Ask an Expert

Security Simon 3...

Want to program telephone number in GE Simon 3 system

I would like to have the system call my phone and be able to...

1 Solution

Ask an Expert

Security Simon 3...

get six beeps

I am getting six beeps every 45 seconds or so. What does...

1 Solution

Ask an Expert

Security Simon 3...

Remote panel not working after changing batteries.

My GE Simon is not giving voice details after the batteries...

1 Solution

Ask an Expert

Security Simon 3...

I have one of the older Westinghouse Security

I have one of the older Westinghouse Security Systems at my...

1 Solution

Ask an Expert

Can you Help with these Security System and Surveillance problems?

GE Security Simon 3...

it beeps about six times every four...

Solve

I have a GE Simon 3, starting from this week, it beeps about six times every four hours, why is... (More)

GE Security Simon 3...

button on doorbell is stuck and will...

Solve

button on doorbell is stuck and will not alert chime can it be fixed? can a generic button be... (More)

GE Security Simon 3...

Simon 2 wont call a phone

Solve

Trying to program my Simon 2 to call a cell, It will call a pager but not a phone, has anyone had... (More)

GE Security Simon 3...

The voice response is wacky when...

Solve

I bought this panel off eBay to replace a panel which got damaged. So I am familiar with setting it... (More)

GE Security Simon 3...

Simon XT panel does not want to...

Solve

Simon XT panel does not want to "learn" the ITI Pet Immune SAW PIR Motion Sensor. (Learned... (More)

Sponsored Links

Top Security System and... Experts

localwonder

Rank:

Guru

Rating: 90%, 1677 votes

Solutions: 2826

Member Since: January 2009

Experience: I have yrs of experience dealing with many situations.

Ask Me

Find more Security System and... Experts

Top Audio & Video Equ... Repair

xbox360 fixer

(888) 737-1752

We can Fix 3 Red Light Errors,One Red Light...

Apple iPod Service

(888) 399-5512

EverGreen Electronics is the ONLY Apple iPod and...

Get Listed!

Solutions to Most Common Security Simon 3 Wireless Home Security System Problems See other GE Security Systems and Surveillance See other GE Products See other Security Systems and Surveillance All Brands

Browse Experts Find Products Find Cars Find Manuals Find Warranty Service Plans Repair Service Directory Ratings & Recommendations

About FixYa News Contact Terms Privacy Policy

Blog Advertisers Partners Careers FAQ

FixYa does not evaluate or guarantee the accuracy of any information provided through its proposed solutions, posts, or Expert Assistance Sessions. By entering this site you declare you read and agreed to its Terms. You may NOT copy or distribute the content that appears on this site without written permission from FixYa Ltd.