Question about Dell Photo 964 All-In-One InkJet Printer

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Printer will not print with color cartridge in

I changed my color and black ink cartridge, but now my printer does not recognize the color cartridge. The printer will not print with the color cartridge in the slot but will in black and white with the cartridge out..???

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Re: Printer will not print with color cartridge in

Go to dell AIO center

click maintain/troubleshoot on the top

under trouble aio problems - click ink levels

click maintenace tabs

and then clean print cartridges and align print cartridges. then try printing a test page.

if this does not work, remove the cartridges and install them again.

let me know how it goes

Posted on Dec 28, 2007

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