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Dieter Glass Posted on Apr 09, 2009
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Can't restore to factory spects

After one bad virus took over I had to clear out the whole system.Now I will restore with back up disk but the disk is not working (nothing works) what can I do to get my factory specs back with out bying a new computer.
what is the right way to clear the whole computer and start new from scatch. Thanks Arno

  • 2 more comments 
  • Dieter Glass Apr 09, 2009

    it is a acer 8204WLMi,I took out windoas xp pro.,the disc came with the computer,after I installt everything from the factory I made a back up disc with the disc providet by the factory and burnd it.

  • Dieter Glass Apr 09, 2009

    it never shows the restore system,it don't let me in to recovery system,I need some other way to get to the computers recovery.

  • pontelemon
    pontelemon May 11, 2010

    What the Brand/Model ?
    What exactly did you clear already? Programs? OS?

  • caogdin May 11, 2010

    What is the "backup disk" you have? What software was used to make that disk?



    When you power the computer up, do you get the text-based Power-On System Test on your display?



    What operating system are you using?

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2 Answers

Sam Sebastian Farkas DaWolf

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  • Expert 174 Answers
  • Posted on Apr 09, 2009
Sam Sebastian Farkas DaWolf
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Beat me to it pontelemon.....lol.

Just as the Guru said and mine is...see below.

Restore and recovery
The restore and recovery features allow you to restore or recover the system
from a factory default image, from a user created image, or from previously
created CD and DVD backups. You can also reinstall applications and drivers for
your Acer system.
1 Press <Alt> + <F10> or select Acer eRecovery Management from the
Empowering Technology toolbar to start Acer eRecovery Management.
2 Switch to the restore and recovery page by selecting the Restore button.
3 Select the backup point you would like to restore from. You can also
choose to recover the system from a factory default image, recover from a
previously created CD/DVD or reinstall applications and drivers.
4 Follow the instructions on screen to complete the process.

  • Sam Sebastian Farkas DaWolf

    Step 3 can also be Done without the created CD or DVD whichever media you backed it up from, i.e I just read from another Acer User Manual that the Laptop has the image on a hidden partition as does my Toshiba and I never used the DVD I created using their S'Ware to make my Recovery Discs, instead I booted into the Recovery (Norton Ghost) Program provided on the Laptop by following Toshibas Instructions, usually holding down a Key while powering up the Laptop...........I assume Acer uses a similar method.

    Your documentation should mention it if not it will be on Acer's website, under AcerSupport, Downloads, etc.

    Good Luck


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pontelemon

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  • Master 538 Answers
  • Posted on Apr 09, 2009
pontelemon
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Try this:

Restore your unit back to factory default

1. Boot up on the ACER screen, hold down ALT and tap F10.

2. Select "Restore system to factory default".

3. Enter your Empowering Technology password: 000000

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Related Questions:

0helpful
1answer

Want to restore to beging of time

Remove any DVDs or CDs from the optical drives and then unplug all peripheral devices except for the keyboard and mouse. Click the "Windows" button and then type "eMachines recovery management" into the search box. Click on "eMachines recovery management" in the results list and then click the "Restore" tab. Click "Password Settings" and then type a new password into the text box. Click "OK" and then click "Restore System to Factory Default". Type the recovery password into the "Password" text box and then click "OK". Click "Next" To start the recovery process. Click "Finish" and then wait for your computer to restart. This procedure could take several minutes. Once your computer has restarted, you'll be prompted to create a new user account, enter the date and time and set up the internet settings.
or if you are running XP If you set your machine back to eMachines factory settings, it might help you for a short while but if you don't have effective virus protection your problems will return in short order.

You should get rid of this virus with an effective virus remover.

You can run Bitdefender's free online scan which doesn't need to be downloaded http://www.bitdefender.com/scan8/ie.html

If you know when you got the virus, you can do a system restore to a time before the virus was on your system.
This article tells you how to run it from safe mode http://bertk.mvps.org/html/safemode.html

Your best protection in general is a complete internet security suite such as Bitdefender or Norton internet security 2009.

More information here http://www.ask-the-computer-doc.com/comp...

If you need to totally rebuild your system and you don't have a recovery disk, contact eMachines to get one.

You might also try a Windows repair install if you have the operating system disk. Follow the directions here for XP http://www.michaelstevenstech.com/XPrepa... Source(s): http://www.ask-the-computer-doc.com/comp... Hope this helps.
0helpful
2answers

It has been affected by a virus and all my files have been damaged and turned to shortcut icons and can not open.

I would use your system restore disk to set the machine back to the factory settings. Or take it to someone that can scan and remove the virus to see if your files are still usable. When I had a virus, I restored my system to the factory settings with the system restore disk. Good luck.
0helpful
1answer

Have a virus. How do I do system restore to factory settings?

Hi

Have you any anti virus installed on your laptop ??

doing a factory restore is a bit drastic if having a virus is the only problem

there are several free anti virus programs on the net that you can download
that is if your laptop is still usable

free avg is quite a good one just be careful and read each stage of install so that you don't install some of the stuff that they wanna give you along with the free avg


If you still wanna do a system restore back to factory settings
make sure you save any files or pics that you don't want to loose on a spare hard drive or pen drive
or even burn them to disk
that is given the fact that your laptop is still working

DID you do any back up disks when you first had the laptop this would be useful if you did

Some acer's have a recovery partition
i think its some where like
start
programs
acer empering technology
acer erecovery manager
restore or recover something like that
click on it
follow the on screen instructions
windows will restart and hopefully do the recover

good luck
but i would try to remove the virus before a system recovery
0helpful
1answer

My computer is infected with many viruses and I've tried system restoring it to a later date but I want to just reformat the whole thing. I don't have a disk so I was wondering how I'd go about reformating...

Without a system disc you are limited in what you can do restore/reformat wise. However "Nil Disperandum" there are other tools you can use to clear any virus or malware.

Here's one, there are others frm other AV vendors. All free and very useful.

Please note, they should not be used as an alternative to an installed AV client.
0helpful
2answers

Need to reset my acer computer to factory settings.

Hi! Try system restore first and check if that will remove the virus but if not then you can reset the machine to factory defaults by pressing ALT+F10 during start up or when the acer logo appears on your screen.Follow the prompts and you should be able to reset the computer to factory image.Make sure you back up important files because it will wipe the system clean.hope this helps...
0helpful
1answer

When powering up it will go to the windows xp screen

HI. This will happen if the core system file bank has been compromised by a virus or malicious software. I suspect the virus has wiped out all restore points and has completely disabled all safe mode access points as well..Unfortunately, you will lose all your saved information that you have stored on the partitioned hard drive due to this attack. The only way to fully restore this system to its factory settings would be to locate a recovery disk that should have been shipped along with this unit. Use this disk to restore the core system files and the main operating system as well. If you don't have the recovery disk that was sent with your unit, a Windows XP disk will preform the same action and, will restore this unit to factory specs as well, minus the software pack. There is a possible way to restore this system and keep the hard drive as is but, this can only be attempted by using the original recovery disk that was sent with the unit and, its not always successful. I recommend totally re formatting the drive to clear it of all data. this will assure that the virus and all of its contents are removed.

Please rate and god bless.
0helpful
1answer

Running Vista system restore 8hrs (not in safe-mode)

I am fairly sure that if you stop the system restore mid stream it  will just resort back to where it was w/o any problems.  Then you can restore in safe mode. If it took that long ,if I were you , i would go and clean the harddrive or run check disk or download hard drive tools from;    seagate.com      and check the hard drive .  Your other option is to use you restore disk and restore the whole thing. If the hard drive is bad you will ending up doing this after you install a new hard drive.
0helpful
1answer

Factory restore

Call the manufacture and see if they would be willing to send you a restore disk. Also not a cheap way but you could by new windows xp and re-install it. System restore could get you pretty far back but it doesn't allow you to re do the whole hard drive. What is the operating system?
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