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A dvd writer (dont matter what make) is using a concentrated beam, called the eye, that is actually lies on a balanced spring, if you can call it that, and when you put in a dvd that eye is lifting up close to the dvd/cd to start read, first it read the lead in and then the lead out and if happy it plays what ever is on that disc, and when you drop the dvd writer that springs get damaged and the eye don't lift up high enough to read the dvd, while it is still reading other dvds it again depends on the type of make (pay close attention on the thickness of some dvds, it is build in layers and that is the possible cause)
Hi Tysonwalker, The mechanical of the try path is misalligned. And it needs proper mechanical adjustment, and dont try to pull it out because if you do so, this could be made damadges of cam gares, and this could be increase of expens to solve. Therefore contact any expert for mechanical adjustment. Hope you will understand my sayings. Thanks for using fixya.
well, maybe by having the player un-plugged overnight i will see a difference tomorrow, but for now i had to buy an upgrade DVD player, the laser eye cleaners only clean small scratches in the eye and the main problem from that is when all of the dvds played either skip or freeze, in this case the dvd will not spin or load the disc menu, good luck!
Reset you player by doing the following:
With the player on, hooked properly to your television, and on the correct station:
Open the tray
Close the tray (with no DVD inserted)
Hold the stop button down for a full 5 seconds
The CyberHome screen should appear. You should be able to play your dvd's now.
Had a similar problem. Called for support, but was told needed new reader. I took off the cover and manually slid the reader mechanism back and forth a few times. After doing this, tried another dvd and it worked. Apparently it was stuck and not able to move to read the dvd. Give this a try.