Question about HP DeskJet 722c InkJet Printer

2 Answers

HP 722C has quit printing black in color draft

Hi, my HP 722C DeskJet has quit printing the black color if I use the color draft option. It prints black if I have it in color normal and it prints black if I have the settings set to black/white draft or normal. Any suggestions. I use the draft option a lot but do need it to print the words etc in black. Thanks for any help you can give!

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 944 Answers
Re: HP 722C has quit printing black in color draft

Have you tried uninstalling and reinstalling the black cartridge yet? Try cleaning the electrical contacts on the cartridge and the carriage where they touch. A Q-tip/cotton bud works well, a soft, dry cloth such as T-shirt material also works well. I think it is a hardware problem - most likely in or associated with the black cartridge. Hope this helps, please ask again if you try this and get no change :)

Posted on Sep 08, 2007

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 133 Answers
Re: HP 722C has quit printing black in color draft

WORKAROUND: Select EconoFast or Draft as the print quality setting in the printer properties. This will prevent the color cartridge from being used. - Or - Try another color cartridge. The color cartridge is used to print grayscale images in Normal or Best print modes, so if one color has run out, the printout will have the wrong tint. With a full color cartridge, the colors can be properly combined to create a composite black. CAUSE: When printing with Normal or Best as the print quality setting, the HP Deskjet 710C or 720C or 722C series printer will use the color ink to improve print quality output, even when printing a grayscale image.

Posted on Sep 07, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Do I have to have a color cartridge in order to print? Can I just use a black ink cartridge?

The HP DeskJet 6122 can print with both or only one ink cartridge installed. The printer driver includes an option to print in gray scale as a substitution for color. If you choose to print a document that has a color other than black and white with only a black cartridge installed, I recommend you select the gray scale print option. To select gray scale, select the printer properties and check the box for gray scale rather than color printing. This selection can be made either at the time a document is ready to print (ie., a one time selection, using the "Properties" box in the print options window), OR as a permenant setting using the Control Panel, Printers, HP DeskJet 6122, "Properties" window. Once changed in the general printer properties, these settings remain active anytime the HP DeskJet 6122 printer is selected to print a document.

Sep 03, 2013 | HP DeskJet 6122 InkJet Printer

1 Answer

I have a DeskJet 722C printer that just doesn't have good print quality for color images anymore. All print-outs have a vertical line pattern through them. Is there anything that can be done? Or is it time...

first let me know that is it only happence with the color doccument?or it happening with all the documents...if its happening with the all doccuments then you need to open the rear door and clean the rollers...then takeout the cartridges..take a clean cloth and clen the copper dots...put them in..if still facing need to replace the printer..

Mar 23, 2010 | HP DeskJet 722c InkJet Printer

1 Answer

I have just replaced the color ink cartdrige in my HP Deskjet 722c printer and I tried to print a color picture in bond paper and it was a total mess

A new ink needs a little cleaning before using. Just dab lightly on a damp paper towel and look for a inch log stripe of each color on the towel. If all colors are not there it won't print very well and you should return the cartridge. Some have reported no yellow in their new cartridges.

Jan 08, 2010 | HP DeskJet 722c InkJet Printer

1 Answer

Banner printing on HP DeskJet 722c InkJet Printer

The problem with your printer is probably if you are using Windows XP it will not print banners from there. I downloaded drivers too and found if I went to a printer with Windows 98 and put in my software program the banner will print out. Hope this works for you. I had to find it thru trial and error.


Mar 14, 2008 | HP DeskJet 722c InkJet Printer

1 Answer

Color Printing Problem

If a document displays in color on the screen but prints in black and white, try the following solutions. Print a test page to determine if the color cartridge is working
  1. Turn on the printer.
  2. If you have an HP Deskjet 710c, 712c, 720c, 722c, or 820c series printer, follow the instructions below:
    1. Turn the printer on.
    2. Press and hold down the Power button while pressing the Resume button four times.
    3. Release the Power button.
  3. If you have any other HP Deskjet printers, click here for instructions on how to print an internal test .
  4. If the printout is black and white, with no color, follow the instructions below:
    1. Open the top cover of the printer and remove the cartridges.
    2. Verify that the correct cartridges are installed in the printer. Click here to see if you have the correct cartridges . If the correct cartridges are installed, make sure that the tape has been removed from the cartridge nozzles.
    3. Insert the cartridges firmly back in their cradles and close the latches.
    4. Close the printer door.
Verify the correct printer is selected as the default printer
  1. In the software application that you are using to print, click File .
  2. Click Print .
  3. In the Print dialog box, verify that the name of the HP printer you are using is listed in the Name box.
  4. If the printer is not listed in the Name box, click the arrowhead to the right of the box.
  5. Click the name of the HP printer.
  6. Click OK .
Check that the printer settings are correct
  1. Close the software application that you are using to print.
  2. Click Start , click Settings , and then click Printers .
  3. Right-click the icon (picture) for the HP printer.
  4. In the menu that displays, use the left mouse button to click Properties .
  5. In the Properties dialog box, click the Details tab. (In Windows 2000, click the Advanced tab.)
  6. Check that the driver listed under Print using the following driver or Printer matches the HP printer you are using. The following setting may be in one of several places, depending on your printer driver and operating system.
  7. In the Details tab, click Setup . Under Printout, select one of the color options. (If other options have check marks, click in the check boxes to remove the check marks.) If there is no Setup button, click the Graphics tab, and then click Color . Under Color Control, choose a color option, and click OK . If there is no Graphics tab, click the Advanced tab and look for the text Print in Grayscale . If there is a check mark in the box by Print in Grayscale, click in the box to remove the check mark, and click OK . If you are using Windows 2000, in the Advanced tab, click Printing Defaults . Click the Advanced tab. The box by Print in Grayscale should not be checked.
  8. Click OK .
  9. Close the Printers window.
  10. Open the software application that you were using to print.
  11. Try printing again.
Install a new driver If none of the above options worked, the wrong driver might be installed on the computer. For the most current HP printer drivers, go to the HP Web site.

Jan 09, 2008 | HP DeskJet 882c InkJet Printer

1 Answer

HP Deskjet 722C

I would try to clean the contacts that go against the cartridge.  Use rubbing alcohol.

Oct 26, 2007 | HP DeskJet 722c InkJet Printer

1 Answer


HP Deskjet 450 and HP Color Inkjet cp1160 and cp1700 Series Printers - How to Print with Black Ink Only Follow the instructions below to print with black ink only.
NOTE: HP Deskjet printers use all the primary colors, Cyan, Magenta, and Yellow, to create shades of gray when Print in Grayscale is selected in the printer driver and the Black only option is not available or not selected.
  1. Click Start , Settings , and then Printers . In Microsoft® Windows XP, click Start and then Printers and Faxes .
  2. Right-click the printer icon and in Windows 95/98/Me, select Properties . In Windows NT 4.0, select Document Defaults . In Windows 2000/XP, select Printing Preferences .
  3. Select the Color tab.
  4. Select Print in Grayscale .
  5. Select Black only .
    NOTE: If the Black only option is not available, download the latest printer driver from the HP Web site. Click here to go to the HP Support and Drivers page.
  6. Click OK to save the changes and close the window.
  7. Print the desired document or graphic.

Oct 25, 2007 | HP DeskJet 450Ci InkJet Printer

1 Answer

Printer problem

You'll need to clean the encoder strip, encoder wheel, paper feed rollers and the carriage rod (where the cartridges ride -plus lube this) and cartridge service station. If you can't figure out how to do this, you'll need a tech that knows how. It will get pretty involved and I would recommend getting a new machine because they have come down in price and you could replace this for very little.

Jul 27, 2007 | HP DeskJet 722c InkJet Printer

Not finding what you are looking for?
HP DeskJet 722c InkJet Printer Logo

349 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts


Level 3 Expert

94198 Answers


Level 3 Expert

7983 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides