Question about HP DeskJet 722c InkJet Printer
Hi, my HP 722C DeskJet has quit printing the black color if I use the color draft option. It prints black if I have it in color normal and it prints black if I have the settings set to black/white draft or normal. Any suggestions. I use the draft option a lot but do need it to print the words etc in black. Thanks for any help you can give!
Have you tried uninstalling and reinstalling the black cartridge yet? Try cleaning the electrical contacts on the cartridge and the carriage where they touch. A Q-tip/cotton bud works well, a soft, dry cloth such as T-shirt material also works well. I think it is a hardware problem - most likely in or associated with the black cartridge. Hope this helps, please ask again if you try this and get no change :)
Posted on Sep 08, 2007
WORKAROUND: Select EconoFast or Draft as the print quality setting in the printer properties. This will prevent the color cartridge from being used. - Or - Try another color cartridge. The color cartridge is used to print grayscale images in Normal or Best print modes, so if one color has run out, the printout will have the wrong tint. With a full color cartridge, the colors can be properly combined to create a composite black. CAUSE: When printing with Normal or Best as the print quality setting, the HP Deskjet 710C or 720C or 722C series printer will use the color ink to improve print quality output, even when printing a grayscale image.
Posted on Sep 07, 2007
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