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Yes. It's very easy. Turn the printer off, unplug it, and disconnect the printer cable.Insert two sheets of paper, and make sure the paper feed is set to automatic. You need to have a black cartridge loaded into the 1st slot. Plug in the printer and wait for the lights to turn off.Press and hold the power button at the same time press and hold the "ready/Insert" button.Release the power button, but keep holding the "ready/Insert" button for at least 4 seconds.After 4 seconds, release the "ready/Insert" button and quickly press it again.The printer will start the selftest. For the 1300, the number of bands printed will be on page two.On the 1st page, there will be a black bar on the bottom of the page.It should be a solid black bar with no lines - this is the test for bad elements on the print head.
One test you can run is the self print test. Discount the printer from your computer. Load a single sheet of paper and the CMYK cartridges. Turn on the printer. Press and hold the "reset" button until the lights begin to flash. Release the "reset" button and the printer should do a self print test.
The spooled files are not getting to the printer, do the following in sequence:
Start checking usb cable, test it by using a different one.
Check that no device close to usb can create an electromagnetic disturbance, a power adapter can do this.
Disconnect printer from power, Computer from power (unplug cables form power outlet) and printer from computer for 10 minutes (this will reset printer and get rid of electrostatic charges on PC usb). Connect everything back and try.
If none of the above worked disconnect printer from usb, remove printer from 'installed printers' in Windows (or whatever OS you are using) Reinstall driver from printer disk (printer must remain unplugged). Plug back printer only when required from printer software or after driver setup.
If it still does not work it may be a problem with heads, Alps are quite peculiar printers, in this case you will need to find a servicemen in your area.
You are running XP, and have installed SP3 and, you are using the microsoft driver bundled with XP.
The m$ driver will have created a printer with "(MS)" as a suffix. Leave this intact, as it will cause major trouble on every reboot if you delete it. Download the appropriate driver from the Files section in the Alps YahooGroup found at http://tech.groups.yahoo.com/group/Alps/ With your printer unplugged, install the downloaded driver Shut down your computer and hook up the printer Reboot XP will detect the printer, and create a new printer in Control Panel without the "(MS)" suffix Make the new printer your default printer.
The reason why you do not delete the printer with the "(MS)" suffix, is because every time you reboot, XP will ignore the fact that you have the correct Alps driver loaded, and will create a new printer using the m$ drivers, and set it to default. Of course, the m$ Alps driver is fundamentally broken
a friend of mine had the same problem and after 28 h of searching ist was clear, that not the printer is damaged. No. Windows had made its online Updates (Service packs) and from then on printing failed. Try to reset your Windows OS to the date, when the Alps worked properly and i think it will work again. I can give you no fo further Information about windows settings, sorry i`m a Mac user. I dont have these kind of Problems. Think about it !!!!! Greetings from Germany