I have a problem getting my scans, I use scan router v2, but on the machine, I have messages on a comment line:
1: can't connect with network,but I have a stand alone pc, and I can print my documents, the IP on the machine is made static, and the file server has the IP of the PC.
2, updating the destination of the delivery has failed.
3. contact the key operator.
can please some one help me on the issue,
thank you very much. greetings
Comments:
Apr 11, 2009
- The Aficio still gives the same errors, and also cant update the list, but I found out that I have to use Desk topbinder v2 to get my scanes. what an idiot I am,
Sandmanmac, thank you for your help, I can now get my scanes.
Open the scanrouter v2 Admin utillity. Usually it will ask for a password when you open it, but just press "ok", unless you have set an 'admin' password. Click the "server" button Click "set I/O device" Click "remove" Here it may ask you if you want to "retain settings"....just remove device, don't worry. Then after the device is removed... Click "add", then "browse" or enter the ip address manually. It should find your device, cloick "ok", name it (whatever you want). Click "ok", exit program, and all should be good. This happens in standalone machines more often than in a Server environment, because your PC is not using a static IP. Please let me know how it works ;)
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