Unit seems to be running fine and then sounds like it is running hard and no air is being blown out of the back of the unit. We turn the unit off and then on again and it runs okay for a while and then the same problem happens. we have also cleaned the filter.
Evaporator fan is not turning on - a problem with almost all dehumidifiers... probably on this unit (being so new) it's the control circuitry (in the circuit board) which switches the fan on...
I have the same unit with the same problem)
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wow it seems you really have a lot of moisture , 1st i suggest you find and seal location of water entry second you might have to consider getting a second unit or a larger unit to work as your primary and save smaller unit for use as a back up
they are rated in Pints per hour the bigger the number the more water they pull out of air sounds as if your gonna need a 60 PPH unit or larger
Btw : 70%rh is considered the "normal" of the avg home
yours at 90 % rh is unhealthy for humans and will promote respatory mold growth and all its complications unit setting of 65% is telling me that unit is too small to handle amount of water you have
There are 4 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2. Also, keep in mind, basements stay moister longer than upper rooms. 1. The humidity extraction level is set to HIGH. Lower it to 32-35% and disable the auto mode.
2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the Unit, before removing to inspect & clean it, if necessary. If washed, allow filter to completely dry before reinstalling. DO NOT operate the unit without the filter.
3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.
4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.
none of the above solves the problem, it may be a case of the
compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are
5 years old or older. It's rare in a unit younger than that. But, it
Turn the Master ON/Off Switch to OFF and unplug the unit. Remove the air intake filter and clean it. Allow it to thoroughly dry, before reinstalling it. Once the filter is thoroughly dry, reinstall it, plug the unit back in and turn the Master ON/OFF Switch to ON. Set the humidity level at 35% and allow the unit to run as you normally would. The beating should have stopped, since you cleaned the filter. Be sure to maintain at least 2 feet of clear air space around the dehumidifier.
Hope this helped you to solve the problem. Please let me know. Thanks.
Part of the problem may be that you have the humidity level set to high. The fan runs constantly to move the air around. When the unit senses a humidity level higher than what you have it set for, the compressor turns ON. Once it's ON, if the humidity level is short lived, it turns OFF.
Try setting the humidity level to the lowest possible setting. Usually, that 45%. If the humidity level in you home is higher than that, the compressor should turn ON and run until either the bucket is full or the humidity level reaches 45%. If this doesn't solve the problem, turn the Master ON/OFF Switch to OFF and unplug the unit from the wall outlet for 12-15 minutes. Plug the unit bakc in, turn the Master ON/OFF Switch to ON and set the humidity level at it's lowest setting. Allow the unit to run until it cuts OFF and check the bucket for water. Hopefully that 12-15 minute time out allowed the unit to reset itself.
Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.
If you are running and not pulling moisture first check air flow. Vacuum the front and back grills and make sure the coils are clean. If you have good air flow the cause of the problem is most like a sealed system issue. This is most commonly a refrigerant (freon) leak. check your use and care manual to find how long the warranty on the system is, sometimes it is as long as 5 years. If it is out of warranty then the repairs are more costly than a new unit.
remove the back airfilter, and touch the tubes while the unit is running, if nice and cold, all is well, there just isnt any moisture there. but if compressor is running and tubes are warm , means freon/coolant has leaked out
Your unit is probably operating in defrost mode. When you use a dehumidifier in a cold room, the condensing coils can freeze water. The unit senses this and thus stops the compressor until the water frozen on the coils melts. Then it resumes its cycle. This is a problem you will have during the winter months. It makes the operation of the unit inefficient, but this is otherwise normal behavior.
Try cleaning out the air filter using cold water. I did not even know the unit had one until I had the same problem. Pull out the bucket. The filter is located where the front top edge of the bucket would be located if it were in the instrument. Remove it by pulling straight down. It may be taped to the instrument for shipping purposes. According to the manual, this should be done every month. I have had the machine since Katrina and this is the first time I have had a problem. Hope this helps.