Question about HP OfficeJet 6210 All-In-One InkJet Printer

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My Hp 6210 is skipping lines and moving the paper down

I've only had the printer a little over a year and several months ago it started this problem. It starts printing and a little bit down the page it will skip spaces then double print a line, but it looks kinda of smeared, like it was stuck to the printhead or something. By the time it gets done the bottom half of the page is missing all the information. Any suggestions?

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Re: My Hp 6210 is skipping lines and moving the paper...

Note :--do not use refilled cartridges Step 1: Did you just install a new tri-color or photo cartridge? If all three of the following are true, the problem can probably be solved just by letting the printer sit for 30 minutes: You just installed a photo or tri-color print cartridge (the cartridge can be either new or previously-used) The problem appeared right after you installed the cartridge The recently-installed cartridge is the one that is printing the defective patterns on the diagnostic page Sometimes when a tri-color or photo print cartridge is snapped into the print carriage, it ingests a small amount of air, which can prevent some nozzles from working properly. The air soon works its way out of the cartridge. Step 2: Run the clean print cartridges utility If the step above did not solve the problem, clean the print cartridges. Press the Setup button. Use the arrow keys to select Tools and then press the OK button. Select Clean Print Cartridge and then press OK . The device prints a test page. Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning. Open the Printer Toolbox . There are two ways to do this: Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox . If the HP Director method does not work, open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click on Printing Preferences . Click the Services tab, then the Service This Device icon. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints. Step 3: Clean the contacts If the steps have not solved the problem, clean the electrical contacts on the print cartridge and in the carriage in the printer. Gather the following items to clean the cartridge and print carriage: Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap-water can contain contaminants that damage the cartridge. Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well) Sheets of paper or a paper towel to rest the cartridges on during cleaning Open the printer cover and wait until the print carriage stops moving. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. NOTE: Clean the contacts quickly so that the cartridge is not outside of the printer for more than 30 minutes. If the cartridge is outside of the printer for too long, the ink can dry and clog the nozzles. Unplug the printer. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp. Clean the print-cartridge contacts. Do not touch the nozzles. Clean the contacts in the print carriage, inside the printer. Either let the cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it. Reinstall the cartridge, plug the printer back in, and close the printer cover. Try to print again. If the issue still appears, proceed to the next step. Step 4: Black cartridges only: remove and rest for two hours NOTE: The following procedure does not fix missing lines or streaked bars printed by the tri-color, photo, or gray photo cartridges, or other color-printing problems. Perform the following steps only if the black print cartridge has printed defective patterns or if you notice non-uniform black text-darkness. In the black print cartridge, this problem might be caused by sediments collecting in the nozzle area. Perform the following steps to solve this problem: Remove the black print cartridge. If the carriage has a latch, re-latch it and then close the printer. NOTE: If the printer is not closed, it cannot adequately protect the remaining tri-color cartridge. Place the cartridge on a level surface with the nozzles up (label down). Allow the cartridge to sit undisturbed for two hours. Reinstall the cartridge and print another diagnostic page. Load letter or A4 unused plain white paper into the input tray. Press and hold the Cancel button and then press the Start Copy Color button. Make sure that the test patterns show a complete grid and the thick color lines are complete. More than a few broken lines in a pattern can indicate a problem with the nozzles. You might need to clean the print cartridges. If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black print cartridge in the right slot. If any of the color lines are missing, or if the pattern appears faded, streaked, or shows lines, this might indicate a problem with the tri-color print cartridge in the left slot. Look for defects on the page. If the diagnostic page shows no defects for the black cartridge, and if the cartridge was new, align the cartridge. To align the cartridge, follow the steps: Load letter, A4, or legal unused plain white paper into the input tray. In the HP Solution Center, click Settings , point to Print Settings , and then click Printer Toolbox . NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device . The Printer Toolbox appears. Click the Device Services tab. Click Align the Print Cartridges and a print cartridge alignment sheet is printed. Load the print cartridge alignment sheet with the print side down on the right front corner of the glass. Press the Start Scan/Reprints button and the HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. For aligning the cartridges from the hardware only, follow the steps: Load letter or A4 unused plain white paper into the input tray. Press and hold the Cancel button and then the On/Power button. While the Check Paper and Check Print Cartridge lights are blinking, press the following buttons one at a time in the following order: Cancel , Number of Copies , Paper Type , Color Start If the page still shows defects, go to the next step. Step 5: Replace the problem cartridge If the problem has not been solved by the steps above, either the printer or the problem cartridge is defective. If you have not tried cartridge replacement previously to solve this problem, replace the problem cartridge now. Click here to see if your cartridge is covered under warranty (c00059195). If you have already tried cartridge replacement and it did not help, service the printer. Preventing missing lines Missing lines occur when the cartridge nozzles dry out, or when a cartridge is running low on ink. Do not remove the protective tape from a new print cartridge until just before you install it. Once you remove the tape, do not reapply it. After you have removed the protective tape, do not allow anything to touch the nozzles. Print at least once a month to keep the print cartridges in good working order. Always turn the printer off by pressing the button on the printer control panel, rather than by unplugging the printer. Turning the printer off properly allows it to protect the cartridges. If you are removing a cartridge from the printer temporarily (for instance, removing the black cartridge in order to install the photo cartridge), put it in a cartridge protector. If you do not have a cartridge protector and need to remove a cartridge temporarily, put it in an airtight plastic tub. Make sure nothing touches the nozzles. Do not use a plastic bag. If you intend to store print cartridges in a tub for a long period of time, place color cartridges with the nozzles down, and black cartridges with the nozzles up.

Posted on Sep 25, 2007

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Re: My Hp 6210 is skipping lines and moving the paper...

Turn printer on and all lights flash. On how many copies it shows an E. I had replaced the black cartridge about a month ago. The other three I installed them a day ago. I can get ink from the blue and pink but not from the yellow. Is this defective? I did order these on line

Posted on Oct 29, 2008

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Re: My Hp 6210 is skipping lines and moving the paper...

Had the same problem with my printer. After reinstalling the HP 364 Normal 0 21 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:Standaardtabel; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} cartridge the problem was gone. The solution aboveis indeed helpfull!

Posted on Sep 01, 2008

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The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.
If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):
Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
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In my experience, cleaning the rollers as described is the most important step. Note that you're cleaning the rollers (accessed from the back) that pull the paper into the printer. On most printers, the rollers are a little ways inside the printer and a little difficult to see and access.

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