Receive a Fatal Alert "systemMgr.c,line:4038
I get this message whether I am hooked up to my computer or hooked to nothing. I had a tungsten prior to this and I was able to hotsync to my old information and now have it on my E2. I just cannot do another hotsync now. I am running windows xp.
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you gotta do a hard reset. i had the same problem. go to the palmone website and look up how. make sure you back your stuff up in case you can't get things back. once you perform the hard reset the error should go away.
I've had the same problem. Mostly I've found that it is a corruption with the documents to go database. (I'm using version 7). To make the error go away, you can delete the docs to go application and the documents and then reload both (make sure you set the desktop to override the handheld until you've got the docs back on your PDA.) I'm considering upgrading to docs to go v10 to see if this will fix the problem ...
You'll have to do a hard reset. Push the reset button, then hold the power button until the Palm Power appear and then release the power button. Next it will ask if you want to erase the data. I hate to said this but select yes. No will not work. Then after the inital set up run a HotSync.
anytime you get fatal alerts you have to do more than just push the reset button. You will have to do a soft reset or possibly a hard reset,(usually the soft reset works) Google it and you will find it is quite simple to do
Thoroughly flush (delete) documents to go using the tool below and then reinstall. Worked for me two times over the past two years when my E2 has gotten sick. http://support.dataviz.com/support.srch?docid=13445&pid=2000
Here is Epocrates answer:
A fatal error when opening the Epocrates application typically indicates that one of our database files has become corrupt.
HotSyncing again may restore functionality. If not, uninstalling and reinstalling our application should correct the problem.
Other Fatal Error messages relate to not enough free memory on your mobile device for a complete installation or, your mobile device does not use the correct Palm OS version. Please verify you meet our minimum system requirements by returning to our web site, click Support, and then click System Requirements by your Epocrates application.
Delete Epocrates Palm/Win from your mobild device.
On your mobile device, tap the clock (located upper left corner of your screen), tap App then Delete.
Select the following files (one at a time) then tap Delete. You may not see all of these files on your mobile device. It may take several minutes to delete a file. The file will disappear from the program list or your mobile device will turn off when complete.
See Frequently Asked Questions 484 for instructions to preserve your notes
* AutoUpdate or Libaupd
* Drip Rate
* Epocrates Dx
* Epocrates ID
* Epocrates Lab
* Epocrates MedTools
* Epocrates Rx
* Epocrates MTH
* Epocrates Startup
* Epocrates Tables
* HTN Ref
* Insulin Calc
* Any file ending in NC-2
* Any file starting with SMSH
* Any file starting with ID and ending with NC43
Tap Done when finished.
Disable the Epocrates conduit.
On your computer, click on the HotSync Manager icon in the lower right hand corner of your system tray then click Custom.
Double click Epocrates , select Do Nothing and check Set As Default. Click OK.
Double click System, select Handheld Overwrites Desktop and check Set As Default.
Click OK then Done.
HotSync your mobile device to your computer.
Locate and double click Epocrates2PalmW.exe to reinstall Epocrates.
If you cannot locate this file, return to our web site, click My Account, login, click Epocrates Download then follow the remaining on-screen instructions.
this error can only happen when you previously have another HH
hotsynced to the same username you are using right now.
Do a hotsync.
Hard reset e2
hotsync to a new username
export-import data if you are using PDS for your PIM
reinstall all 3rd party software.