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Whirlpool front loader door locked

Error code f-01 door won't open and clothes are in there still. Help!

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  • shugmoore Dec 23, 2007

    Door stays locked, error code OE. Tried unplugging to reset. Won't run any cycles now and I can't get the clothes out. How can I reset it?

  • Anonymous Jan 31, 2008

    I HAVE THE SAME PROBLEM ERROR CODE F-01

    I CANNOT GET MY CLOTHES OUT FOR THE LOCKED DOOR

    1/30/08


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2 Answers

My followup work-around: I unplugged the machine and drained the water out of the machine. Apparently there is a "lockout" safety feature that refuses to open the door when there is a certain amount of water in the machine. After draining the majority of the water out, I then cleaned the filter (and more water came out- have the bucket and towels ready!). The ultimate problem was that the pump was shot. While reseaching my own records, I discovered that I had purchased an extended warranty for the first and only time because LG was new to making washers. The pump was replaced at no cost within 24 hours.

Posted on Mar 06, 2008

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ME TOO!! Good Luck Talking to Whirlpool! I unplugged mine for a few mins and plugged her back in and it unlocked the door. I have read in here that the F-01 Code is the death code! But I'm still waiting for the repair guy! Good Luck

Posted on Feb 27, 2008

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My lg front loader I close door push start get clicking noise at door switch and code de door error is it the door switch it fell off truck on to door face.


Error code 'DE' means a problem to lock the door.
Check that the door hook goes properly into the hole.
Check that you didn't put a lot of clothes in and these are pushing the door glass (maybe a test without clothes would be best).
Check that the door closes good and there are no broken pieces from the door.
If the problem insists, probably you need to change the electric door lock. Here is a video for your help. Generally, it is a cheap part. If you cannot do it yourself, you need to call an engineer.
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F-01 is a communications error between the CCU and EEPROM. The first thing to try is unplugging the machine for 5 or 10 minutes. If that doesn't fix it, you'll need a new CCU (probably need to replace that anyway). Though if you just got it 2 days ago, call the store you bought it from - they should replace it (and help you get it open to get your clothes out).

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the door lock may need to be changed as door safety is not unlocking so door not opening

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You can short the door switch and it will stay activated BUT the DANGER is that it will be available to be opened at any time specially after the water has loaded and if you accidentally open the water and clothes might flow out.

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I had the same problem and looked on other forums.

Many people had said they had success simply giving the door a moderately hard thump! I was skeptical, but prepared to give it a go, so I administered a swift kick to the door.

Lights and action, everything back to normal. Hilarious! This seriously worked - at least give it a go before you bother with anything fiddly or expensive.

Apparently this model has issues with faulty door locking.

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Hi, I have the same washing machine and it flashes UE on the error code during spin cycle when I have one thing in there, or if the clothes are uneven. I usually have to wait until the lock light goes out, re-arrange the clothes and continue spin cycle. If it is just one item in there, I usually have to manually wring it out as it will keep saying error if I keep trying to spin.

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It won;t power up at all, clothes... Solve It won;t power up at all, clothes are locked inside, no lights on the panel. Plug in is working, I... (More) It won;t power up at all, clothes are locked inside,...


This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" "DLE" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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F/dU error means --------- Door Unlock Error
A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door 6 times before displaying the error. -------- to resolve the error --------- Door Lock Mechanism broken. globul1a.gif Check Door Lock/Switch Assembly for foreign objects globul1a.gif Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU) globul1a.gif Door Lock/Switch Assembly Failure

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My Tech sheet reads F01 is a EEprom Error ? Unplug washer or disconnect power for at lease two minutes. EEPROM ERROR A communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU occurred. Possible Causes/Procedure ■ A power glitch may cause this error. ? Verify CCU operation by running a Diagnostic Test or any cycle. PUMP DRIVE ERROR The pump driver fails to activate. ■ Replace CCU board. MAIN RELAYS ERROR ERREUR - One of the main relays is not working properly. Possible Causes/Procedure ■ The relay might be soldered or always open. ? Replace CCU board. Good luck and let mre know what you come up with

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