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No sound no picture.but when playing the x-box picture on and sound

I have a philips gray tv.the model number is 20pt6441/37.Here is the problem.its a cable ready all we did is put the cable that is running from out the wall right into the back of the one day there was no sound coming out of the tv,and there was no picture on the screen,but the funny thing is when my son plays his x-box there is the picture and there is sound coming out from the the tv on some typ of mode to were i can fix it with the remote.what should i do?

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  • Anonymous Mar 21, 2014




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I think your TV is in the A-V mode. The X Box is going into the TV through the A-V jacks. (AUDIO/VIDEO). You should be able to switch the set to tuner mode with the remote. Look for a button labeled input or go into the menu and look for "input". Stargazer

Posted on Sep 18, 2007

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I checked with Phillips concerning your model.
They say that it does not have a digital tuner in the set.
You can't receive any digital signals because the broadcast format became completely digital in June 2009. Your set works just fine but it can't listen to any of the digital signals hence you will get no picture and no sound. To solve this problem get a Digital Tuner that goes between your antenna and your Television. I suspect that your cable is to an antenna and not a cable company.

There detailed information to explain the analog to digital transfer.
Just go here. There are also some phone numbers for the FCC (Federal Communications Commission) a U.S. Government organization. Just go to this link.

Posted on May 31, 2010


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Posted on Jan 02, 2017

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