Can't get the copier to scan only 8.5*11 area on glass

See if your copier has "Book mode" if so it's scanning you original and looking and scanning for an open book, i.e. page left on glass and page Right (two) on glass. Like you had a book flattened out on the glass. Make any since? #2 possible malfunction in print button. #3. Are sheets coming out stuck together or do they appear to be two separate scans?

If it is along the edge of the print, it may be the edge of the book page you are seeing. if it is going through the text of the page, your scan carriage is likely skipping. If you don't see this on copies of single sheets of paper laid on the glass, then the weight of the book may be deforming the glass enough to catch the scan carriage as it passes. If you see it on single copied sheets, there is probably something on one of the scan rails under the glass that the carriage is "hopping" over as it passes. You could try watching the scan carriage move while holding the lid open to see if the carriage "hops" once during a scan.

Problem Cause Solution Colored lines appear. The exposure glass or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About this Machine . Copies appear dirty. Image density is too high. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference . Copies appear dirty. Auto Image Density is not selected. On the control panel, select [Auto Density]. The reverse side of an original image is copied. Image density is too high. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference . The reverse side of an original image is copied. Auto Image Density is not selected. On the control panel, select [Auto Density]. A shadow appears on copies if you use pasted originals. Image density is too high.

• Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference .
• Change the orientation of the original.
• Put mending tape on the pasted part.

The same copy area is dirty whenever making copies. The exposure glass, scanning glass, or ADF is dirty. Clean them. See "Maintaining Your Machine", About This Machine . The same copy area is dirty whenever making copies.

• The original that has already been printed is scanned.
• Original Type is set to [Text / Photo], and an original with text and photographs that can hardly be distinguished from each other is loaded.

On the control panel, press [Generation Copy], and then begin copying. Copies are too light. Image density is too light. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference . Copies are too light. A light copy may result when you use damp or rough grain paper. Use recommended paper only and be sure its storage environment meets the recommended temperature and humidity conditions. For details about recommended paper and the proper way to store it, see "Recommended Paper Sizes and Types" and "Paper Storage", About This Machine . Parts of images are not copied. The original is not set correctly. Set originals correctly. See "Placing Originals", Copy and Document Server Reference . Parts of images are not copied. The correct paper size is not selected. Select the proper paper size. Parts of images are not copied. Even if you place originals in the ADF correctly, margin of a few millimeters on all four sides of the original might not be copied. Use "Create Margin" function to reduce the image of its original size.
For details about missing image area, see "Missing Image Area", Copy and Document Server Reference . images appear only partially. The paper is damp. Use paper that has been stored in the recommended temperature and humidity condition. For details about the proper way to store it, see "Paper Storage", About This Machine . Black lines appear. The exposure glass or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About This Machine . White lines appear. The exposure glass or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About This Machine . White lines appear. The dustproof glass is dirty. Clean the dustproof glass. See "Cleaning the Dustproof Glass", About This Machine . Copies are blank. The original is not set correctly. When using the exposure glass, face the originals down. When using the ADF, face them up. A moir? pattern is produced on copies. Your original has a dot pattern image or many lines. Place the original on the exposure glass at a slight angle. Black spots appear on the copy of a photographic print. Because of high humidity, the photographic print has stuck to the exposure glass. Place the print on the exposure glass in either of the following ways:

• Place an OHP transparency on the exposure glass, and then place the print on the OHP transparency.
• Place the print on the exposure glass, and then place two or three sheets of white paper on it. Leave the ADF open when copying.

White stripes appear on the OHP. Fragments of paper are stuck to the OHP. Use a dry cloth to wipe any paper fragments off the back of the OHP. The image on the back side of duplex copies has mottled blank patches or is smudged. Missing patches and smudges are caused by moisture leaking from the paper.

• Do not install the machine in areas that are susceptible to low temperatures.
• Use paper that has been stored where temperature and humidity conditions meet the limitations we recommend. For details about the paper storage conditions we recommend, see "Paper Storage", About This Machine .
• Install the Optional anti-humidity heater. For details about the anti-humidity heater, contact your service representative.

When You Cannot Make Clear Copies

If it is only causing an image problem when you copy and not when you print, then there is something wrong with the optics under the glass. Check and see if you have any mirrors out of place or if the scanner looks crooked. If you have the machine set up to scan try and scan to SMB or email to see if it still has the problem. If everything looks correct under the glass and scans to SMB and email look bad like the copies, you may have a bad CCD assembly, or a bad board.

This means the read area is dirty. Clean the glass with glass or lens cleaner at the area where you place the head of the paper if you wanted to lift the cover and scan a page without the autofeeder. There may be white out or toner stuck to the glass. This can be removed with a glass blade.
This answer assumes that prints from the computer are fine...

You need to poiwer cycle after cleaning as the scanner only calibrates during power up. If all is clean, even the white bar over the small glass assembly, and you power cycle the machine and it's still there, you will need a new scan assembly.

depends on the copier most if you place the book under the doc feeder and put the first page to be copied with the edge on the position plate you copy theat page and then move the boo over so the centre is on the edge of the glass copying are it should copy that page .. if you hve a large copier if you put the book in the centre marker and select the combine book feature it will scan all the book put one page on one sheet and the other after .. can you put up the details of your machine for us

usually something on scan glass..ord lamp is bad..try coping blank paper..if line shows up...check glass clean and try again..

Do the lines only show up if you use the document feeder? If so, there is something on the strip of glass where the page is scanned. Open the top to reveal the large glass area. Then open the part where the paper feeds in when using the document feeder. It will flip open from right to left. There are two pieces to this, so make sure you grasp it as low as possible. You should see a small strip of glass. Clean all the glass with a SOFT cloth. Don't spray any cleaner onto the glass, rather, spray it onto the cloth if you need any.

Good luck!

yes, there is a button for book form.

it will either be in additional functions or duplex mode.

when copying leave book open on glass it will scan the first page then scan the other page. you can have it on two different sheets or one double sided sheet.

Good luck.

p.s.: it should be in the user manual also if you have it.