Question about Motorola Mobility RAZR V3

1 Answer

Can only receive calls and turn the phone on and off! cannot dial out, access my contacts, ect., keypad not working at all.

I can only receive calls and turn my phone on and off. The key pad is not working at all. The only button on the keypad that works is the on and off button. Sometime when I press different keys I get a message on the screen saying that my Voice Record Memory is Full! I've tried removing the sim card and battery several times and even leaving off overnight.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    New Friend:

    An expert that has 1 follower.


    An expert who has answered 20 questions.

  • Expert
  • 53 Answers
Re: can only receive calls and turn the phone on and off!...

If you are comfortable taking part of the phone apart there is something you can try. Remove the two Torx screws right below the battery. Gently pull the plastic cover loose. There will be a cable that connects this portion of the phone to the keypad/LCD/etc. Clean the connector on this cable and the connector it was plugged into with 99.5% Isopropyl alcohol. Reseat the cable and the part of the phone you removed and replace the screws you removed. If this does not work the keypad flex on the phone is probably damaged and will need to be looked at by a repair center.

Posted on Sep 07, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

My Nokia c2-00 shows "Contacts not ready" message after I turned it on. I can't see received calls, missed calls, dialled calls & contacts list. I can make a dial call, but I can't get receive...

i have faced the same problem in my Nokia c2-00 and i did the following and problem solved.

1. switch off the mobile.
2. Remove the battery.
3. Remove the sim cards & memory card from the slots and reinsert it one by one.
4. restart the mobile. Now i can view the contacts and msg's in my phone..!!

Mar 29, 2012 | Nokia mobile C2-00 Dual SIMbiosis

1 Answer

Driverts calls

Hi, You can use this instruction to activate and de-activate Call divert .Works on all phone

Turning Call Divert On

by Touch Tone phone

Step 1 Lift the receiver and listen for the dial tone.
Step 2 Press the Divert On button if using an Optus OneTouch phone, or dial *78 from any other touch tone phone.
Step 3 Listen for three beeps followed by a continuous tone.
Step 4 Dial the telephone number to which the calls are to be diverted.
Step 5 Listen for two short beeps, confirming the diversion.
Step 6 Replace the receiver

Turning Call Divert Off

By Touch Tone phone

Step1 Lift the receiver and listen for the dial tone
Step2 Press the Divert Off button if using an Optus OneTouch phone, or dial #78 from any other touch tone phone
Step3 Listen for two short beeps to confirm removal of the diversion
Step4 Replace the receiver.

Other Call Divert Options - Selective Calls
With selective call options, you can choose which numbers you wish to divert, accept or reject by adding these numbers to a list. You can list up to 30 numbers for each call option.

Turning On or Off Selective Call Options

Step1 Lift the receiver and listen for the dial tone
Step2 Press the access code for the service you require. You will hear a prompt telling you the status of the service and how many telephone numbers you have on your list. To turn the service on/off press 3.

Access codes Dial
*63 for Selective Call Divert Dial
*68 for Selective Call Accept Dial
*60 for Selective Call Reject
Step3 For Selective Call Divert you will then hear the 'divert to' number that is currently entered. If this number is correct press 1. If it is incorrect, press 0, then re-enter the phone number you wish to have your calls diverted to. When turning this feature off dial 3 again.
Step 4 The feature is now on/off.
Step 5 Replace the receiver.

Note: You can divert calls to a local, national or mobile. However, you cannot divert calls to emergency, 0055, 1900, 008, 1800, 0050, 13, 1300 or international numbers.

Hope it helped.

Thanks for using fixya...

Jan 11, 2011 | Cell Phones

1 Answer

I cannot access use of my keypad. When sliding

keypad is complaint it need to be changed better contact a cell phone service center... kpfrlewajveq0aaaaasuvork5cyii%3d

Feb 04, 2010 | Nokia Cell Phones

2 Answers

IPhone keypad not working: touchpad works fine otherwise

did you get your phone working? reboot by press and hold the sleep and home buttons until the apple appears.

Jun 05, 2009 | Apple iPhone Smartphone

1 Answer

Possesed phone

Sounds like some sort of short in you keypad, possibly some water or liquid has come in contact with your phone?
You should seek service IMO.

Apr 25, 2008 | Motorola Mobility MOTORIZR Z3 Cellular...

1 Answer

Keypad problem

try restoring or reset settings

Mar 11, 2008 | Apple iPhone Smartphone

1 Answer


i had this exact problem. call AT&T and the lady will tell you to go into settings and click on TTY or connection or one of those catagories and its just something on the phone has been turned off and you have to turn in back on. its really simple i just cant remember what it was she had me click on.

Oct 28, 2007 | LG CG225 Cellular Phone

1 Answer

Keypad on ke970 shine

there is some problem with the keypad for this u need to contact LG care center.

Oct 18, 2007 | LG Shine KE970 Cellular Phone

Not finding what you are looking for?
Motorola Mobility RAZR V3 Logo

96 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Cell Phones Experts

D. E. Hev

Level 3 Expert

1059 Answers

Chris Hunt

Level 3 Expert

1342 Answers

Lawrence Oravetz

Level 3 Expert

7235 Answers

Are you a Motorola Mobility Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides