Question about Motorola Mobility RAZR V3

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Can only receive calls and turn the phone on and off! cannot dial out, access my contacts, ect., keypad not working at all.

I can only receive calls and turn my phone on and off. The key pad is not working at all. The only button on the keypad that works is the on and off button. Sometime when I press different keys I get a message on the screen saying that my Voice Record Memory is Full! I've tried removing the sim card and battery several times and even leaving off overnight.

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  • Sam Berman
    Sam Berman Jan 10, 2012

    I found the solution at another web site, finally. Here it is.... Remove the battery and replace it quickly -- within 1 second. The phone will turn off and turn back on by itself and you can go to settings and remove all the voice recordings and your phone will be back to normal! I was so shocked when it worked for me!

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If you are comfortable taking part of the phone apart there is something you can try. Remove the two Torx screws right below the battery. Gently pull the plastic cover loose. There will be a cable that connects this portion of the phone to the keypad/LCD/etc. Clean the connector on this cable and the connector it was plugged into with 99.5% Isopropyl alcohol. Reseat the cable and the part of the phone you removed and replace the screws you removed. If this does not work the keypad flex on the phone is probably damaged and will need to be looked at by a repair center.

Posted on Sep 07, 2007

  • Sam Berman
    Sam Berman Jan 10, 2012

    (Sorry, I didn't put this in the solutions area before) I found the solution at another web site, finally. Here it is.... Remove the battery and replace it quickly -- within 1 second. The phone will turn off and turn back on by itself and you can go to settings and remove all the voice recordings and your phone will be back to normal! I was so shocked when it worked for me!

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Hi, You can use this instruction to activate and de-activate Call divert .Works on all phone


Turning Call Divert On

*
by Touch Tone phone

Step 1 Lift the receiver and listen for the dial tone.
Step 2 Press the Divert On button if using an Optus OneTouch phone, or dial *78 from any other touch tone phone.
Step 3 Listen for three beeps followed by a continuous tone.
Step 4 Dial the telephone number to which the calls are to be diverted.
Step 5 Listen for two short beeps, confirming the diversion.
Step 6 Replace the receiver


Turning Call Divert Off

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By Touch Tone phone

Step1 Lift the receiver and listen for the dial tone
Step2 Press the Divert Off button if using an Optus OneTouch phone, or dial #78 from any other touch tone phone
Step3 Listen for two short beeps to confirm removal of the diversion
Step4 Replace the receiver.



Other Call Divert Options - Selective Calls
With selective call options, you can choose which numbers you wish to divert, accept or reject by adding these numbers to a list. You can list up to 30 numbers for each call option.

*
Turning On or Off Selective Call Options

Step1 Lift the receiver and listen for the dial tone
Step2 Press the access code for the service you require. You will hear a prompt telling you the status of the service and how many telephone numbers you have on your list. To turn the service on/off press 3.

Access codes Dial
*63 for Selective Call Divert Dial
*68 for Selective Call Accept Dial
*60 for Selective Call Reject
Step3 For Selective Call Divert you will then hear the 'divert to' number that is currently entered. If this number is correct press 1. If it is incorrect, press 0, then re-enter the phone number you wish to have your calls diverted to. When turning this feature off dial 3 again.
Step 4 The feature is now on/off.
Step 5 Replace the receiver.


Note: You can divert calls to a local, national or mobile. However, you cannot divert calls to emergency, 0055, 1900, 008, 1800, 0050, 13, 1300 or international numbers.

Hope it helped.

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  2. Dial *72 on your work extension phone keypad. You may hear a series of four beeps that indicates the system is ready for you to enter the phone number to which your calls will be forwarded.
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About fixed dialing
If you enable fixed dialing number (FDN) mode, your device only makes calls to contacts on your FDN list. Your device can dial emergency numbers in FDN mode, even if the numbers are not in the FDN list. If your service provider plan includes SMS, you can also send SMS messages to contacts on your FDN list

so if you have this enabled chances are you have to turn it off.
this is how you turn it on so you should be able to use it as a guide to turn it off.



Turn on fixed dialing
1. In the phone options, click FDN Phone List.
2. Click the trackwheel.
3. Click Enable FDN mode.
4. Type the PIN2 code provided by your service provider.
5. Click the trackwheel.

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Add contacts to the FDN list
1. In the phone options, click FDN Phone List.
2. Click the trackwheel.
3. Click New.
4. Type the PIN2 code provided by your service provider.
5. Click the trackwheel.
6. Type a name and a phone number.
7. Click the trackwheel.
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and finally some shortcut keys:
To open the phone, press the Send key.
To end a call, press the End key.
To call a selected contact or phone number, press the Send key. To call a speed dial number, hold the assigned key.
To add an extension to a phone number, press the X key. Type the extension number.
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To type a letter in a number field, hold the Alt key.
To type the first letter on a key, press the letter key once.
To type the second letter on a key, press the letter key twice.
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To turn on or turn off mute using the keypad, press the exclamation point (!) key.
To turn speakerphone on and off during a call, press the period (.) key.
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