The cam was accidently dropped on a hard floor and now the tape will not eject.
In camera mode I have a picture on the viewfinder and the screen.
In Player mode the buttons light up, screen comes on, shows batery power, and blinking upward arrow ^.
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It could be a couple of different issues. These things could help.
(1) Power OFF the camera, remove battery then replace the battery, power up the cam and try to eject tape again. Nothing? try...
(2) Gently press inward on the tape cover with both thumbs a few times. Then, while pressing gently inward with one hand, press the release/eject-tape function until you hear a click or release sound. Then, if it doesn't open automatically, gently "help" open the hatch.
If it remains stuck, after follwing these steps a few times it would be my guess that perhaps the camera has been dropped in a way that jammed the mechanism controlling the eject function.
TIPS that may prevent having eject problems: When loading tape, be sure to insert the tape correctly and slowly, makeing sure the tape is placed properly. Gently press on the specific location indicated to close the tape holder, and wait for the tape to "seat" properly before closing any other part of the tape cover or hatch mechanism. Taking a few extra seconds when loading the tape can save extended frustration later.
The loading mechanism is not completing its cycle. That will cause the tape to be ejected as a safety feature so no damage occurs to the tape. This unit will require a "rebuild" to retime the loading mechanism.
This sounds bizarre I know, but I read another threat regarding Canon camcorders and tapes self ejecting. The advice was to ........ wait for it........ drop it onto a carpet floor from about 1/2m. My wife top me not to consider it. I continued reading and someone else had been successful using the technique. I have to report that it actually works. I dropped it (twice for good measure) and it loads tapes once again. Its true what they say, if in doubt....give it a clout!!!
Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times. good luck
please mark the post with a fixya
"safeguard mode" indicates a hard failure, normally associated with the mechanism. Try ejecting the tape if one is in the unit. Do not force the mechanism open as it will cost more have the cam repaired. If tape is defective and can be removed, try using a cleaning tape first, then a known good tape.
our MV800 was doing the the same so i "accidentally" dropped it (i got a bit frustrated and it was out of warranty) and now it works fine. please note it dropped about half a meter on carpeted floor while it was off.
You cannot tell if the switch for the eject is broken on the printed circuit boar, or the switch knob may only be internally broke unless you take the camcorder apart. I have seen just the knob break off inside and this know is only a few bucks + the labor, and thats what ia going to cost the most.