Question about OEM Systems PIXMA iP3300 Photo Printer
My NEW Pixma ip3300 won't recognize my Cyan ink cartridge. It was working fine and then after a few prints (cartridge is still full) the cartridge isn't recognized. When I take it out and reinstall it the cartridge lamp goes on, but when the printer resets itself the cyan lamp goes out. I am aggravated and not sure what to do. I don't want to have to buy a new cartridge when this one is full. I have also turned the printer on and off and even restarted my comp... nothing works. I have taken out the print head and reinstalled it as well... didn't work. Any advice would be appreciated as I don't want to fight with Staples (where I bought it) to get it fixed.
Called Canon. It is a defective cartridge and they are going to send me a new one once I fax in my receipt for the purchase of the printer.
Posted on Oct 24, 2007
I had the same problem with the yellow cartridge. At first when I resinserted it, it would solve the problem, but today even that didn't work.
I did solve the problem by clearing all print jobs, turning the printer off and then on, and then running a cleaning cycle on the color nozzles. I don't know why this fixed things, but my yellow was suddenly recognized without any further fiddling.
Posted on Oct 22, 2007
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