I bought this yesterday. Perfect first time, sownloaded my notes and went to use the product today. Wouldn't turn on. Then it turned on about 1 hour later. Now, again it will not turn on. Is there a reset button? I have changed batteries and tested the batteries they sent me. Do I have a faulty product?? Am I doing something wrong.
Also they said I could save notes in pdf and I downloaded the new software and I can't seem to have the option to save in pdf>
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Unplugging the tablet would not hurt it in anyway. A power surge can cause such a problem though. Typically the problem you are describing is caused by bad flash memory which is what all tablets use and run on Like a....Example: A Solid State Drive "SSD"
hi there... Good news.. problem solved.. i was facing the same problem like thousands of others. not able to install the tablet f610 on to my macbook pro. the solution turned out to be simple.... i went to the genius site.. go to products... tablets.. and under there somwhere u will find dowloads link... just download the driver that you need.. .. it will work. best of luck peter dsouza
This is what worked for us: After you click on "run as administrator", you return to the online page and click on the online writing icon.
This immediately synchronizes the paper on the pad and the online page.
Also, you will notice that you can't use the digital pen to click commands in the program when the online writing icon is activated. However, you can still use your mouse or touch pad to click on commands. So, you do have to go back and forth between the pen and the touch pad when the online writing icon is activated.
Hope this helps.