Question about Solidtek 8-1/2"x11" Digital Notepad

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L2 Digimemo Tablet won't turn on

I bought this yesterday. Perfect first time, sownloaded my notes and went to use the product today. Wouldn't turn on. Then it turned on about 1 hour later. Now, again it will not turn on. Is there a reset button? I have changed batteries and tested the batteries they sent me. Do I have a faulty product?? Am I doing something wrong. Also they said I could save notes in pdf and I downloaded the new software and I can't seem to have the option to save in pdf>

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