Question about HP OfficeJet 7110 All-In-One Thermal Printer

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Printing off computer

I replaced the Black Ink Cartridge with a new one like I have done before and it did not cycle through like it did before with replacements. The HP says "Supply Expired. Printing Stopped. Replace Black Ink Cartridge. Press Enter to continue." I have done this and still get the warnings. I called Hp Tech Support and they want to charge me for an extended Warranty since my product warranty has expired. I purchased the Hp 7110 02/06/04. The solution is simple but I would have to pay them to find out. Can you help me? Fletch

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Re: Printing off computer

Most likely your new cartridge has a damaged head. The tiny bit of electronics could have a fault, and therefore not be read properly by the printer. Try taking the cartridge out and cleaning the head with rubbing alcohol - both on the cartridge and the printer - then put it back in. If that doesn't work, try a different cartridge.

Posted on Sep 07, 2007

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