Question about HP OfficeJet 7110 All-In-One Thermal Printer

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Printing off computer

I replaced the Black Ink Cartridge with a new one like I have done before and it did not cycle through like it did before with replacements. The HP says "Supply Expired. Printing Stopped. Replace Black Ink Cartridge. Press Enter to continue." I have done this and still get the warnings. I called Hp Tech Support and they want to charge me for an extended Warranty since my product warranty has expired. I purchased the Hp 7110 02/06/04. The solution is simple but I would have to pay them to find out. Can you help me? Fletch

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  • FixitFletch Sep 07, 2007

    I did that and it still comes up with the message.
    Fletch

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Most likely your new cartridge has a damaged head. The tiny bit of electronics could have a fault, and therefore not be read properly by the printer. Try taking the cartridge out and cleaning the head with rubbing alcohol - both on the cartridge and the printer - then put it back in. If that doesn't work, try a different cartridge.

Posted on Sep 07, 2007

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I have an hp officejet 7110 all-in-one and I've been getting a message saying that supply expired on the black cartridge. i replace it and it still won't let me print. what else could be wrong


Hello there:
This problem is usually due to a print head that needs to be replaced
I have provided the information that you will need ok
best regards mike
This document provides information on how to replace a printhead or ink cartridge.A printhead may need replacing when print quality issues cannot be resolved by cleaning the printheads or a front-panel display message indicates a printhead needs to be replaced.An ink cartridge needs replacing when a front-panel display message indicates either:
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CAUTION: Never remove an ink cartridge and a printhead at the same time. Use the table below to identify the correct ink cartridge part number: Ink cartridge Part number HP 14 black print cartridge C5011A HP 14 tri-color print cartridge C5010A Use the table below to identify the correct printhead part number: Printhead Part number HP 14 black printhead C4920A HP 14 cyan printhead C4921A HP 14 magenta printhead C4922A HP 14 yellow printhead C4923A Replacing the ink cartridges Follow the instructions below to replace the ink cartridges:
  1. Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place. Figure 1: Opening the access doorc00064456.jpg
  2. The print carriage will move to the center of the unit.After the print carriage stops, remove the ink cartridge by pressing the gray release button, then lifting the cartridge up and out of its slot. Figure 2: Removing the ink cartridgec00064457.jpg
  3. Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, remove the tape. Figure 3: Removing the tapec00064458.jpg
  4. With the ink cartridge label face-up, push the new ink cartridge firmly down into the appropriate slot until it clicks into place.The color ink cartridge inserts into the right-hand slot as indicated by the rainbow colored oval. Figure 4: Inserting the new cartridgec00064459.jpg
  5. Close the print carriage access door. CAUTION: If the ink cartridge is removed before a replacement is available, close the print carriage access door and replace the ink cartridge within 24 hours.
Identifying parts of the printheads Use the table below to identify the parts:
  1. Printhead handle
  2. Printhead tower
  3. Copper contacts
  4. Plastic tape
  5. Ink nozzles
c00064460.jpg Do not touch:
  • Copper contacts
  • Ink nozzles
  • Printhead tower
c00064461.jpg

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1 Answer

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