2wire 1800HG Router (RG1800HG00) Logo
Grace Canete Posted on Apr 08, 2009
Answered by a Fixya Expert

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Ipod touch connection using 2 wire 1800HG

I shifted back to DSL yesterday and i'm using 2 wire 1800HG gateway. My ipod touch is receiving log in error msgs"unable to join network" . I tried resetting network settings on my ipod and also tried powercycling but this didn't work. Two days ago when i still have cocast cable internet my ipod can connect with problems to the net now all of a sudden i have this problem. If this is a network configuration problem could somebody help me please?

  • Grace Canete Apr 09, 2009

    I'm the one who posted this and my problem is solved. I called AT&T tech support and was told to use the default encryption key(the 10 digit number) as password. This is found at the bottom of the router near the barcode label.

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  • Posted on Jul 22, 2009
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Not sure if the 1800hg is the issue log into the router and turn off the encryption temporarily then try to connect the ipod. if the router connects double check your encryption key. if not or it connects for a second and then drops may be the internal security for the router stopping the connection you may have to call 2wire to help you turn off some of the security to keep the ipod connected.

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goto the website http://www.felixbruns.de/iPod/firmware/
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From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
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Windows XP iPod touch: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates (If you don't see the Application Data folder, you may need to show hidden files by opening (My Computer) Click on Folder Options. in that window click on the view tab, and make sure that show hidden files is selected.
Windows Vista iPod touch: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates (If you don't see the AppData folder, you may need to show hidden files)
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As an added note, If running Microsoft Windows XP and the issue is resolved on another computer, but you continue to experience difficulties on your original computer, you may want to update or reinstall your Windows USB drivers and then try restoring iPhone or iPod touch again.
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1-800-APL-CARE (1-800-275-2273)
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Can a 1800HG gateway in my garage/workshop link *wirelessly* to my 2wire 2700 HG-B wifi AP internet in the house?

try going onto http://192.168.1.254/xslt?PAGE=J30&THISPAGE=J29&NEXTPAGE=J30 on the computer connected to the 1800hg and set the router onto bridge mode (deselect enable routing). You might be able to set the two routers to connect then from here: http://192.168.1.254/xslt?PAGE=J09&THISPAGE=J30&NEXTPAGE=J09 or somewhere else in the MDC, not sure if it will work as I haven't tried it, but I hope it helps.
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