Question about Acer n310 Pocket PC

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PDA displays only a white Screen

I just turned off the PDA (pressed the turn off button for a long time than usual) and it displays only a white screen. It never turns off. when trying to charge the battery it is getting charged. but i'm not getting the desktop. pls give me a solution.

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  • tsunami1978 Nov 17, 2008


    I just have the same problem, white screen, no text, can't make both soft and hard reset. In i unplug the battery and then plug it, the display turns withe again without pressing power on switch.

    Someone could help me?

  • magyars Jan 18, 2009

    Hi there,

    I have exactly the same problem with my PDA.

    I can only see white screen with no characters or anything else and a blue light on the left hand side.

    I have tried to do soft and hard resets to no avail. Please help!!

    Thanks a lot




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Hello First of all please inform me if the pda displays ONLY a white screen. Are there any characters on the screen or something like this? Does a soft-reset or a hardreset helps solving this problem ?(please try these first). I will be able to assist you better if I know the answers to these questions. If you need more informations on how to do hard/soft resets please inform me. You may also find these informations in your device's user manual. Good luck and please reply with more informations.

Posted on Sep 07, 2007


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Posted on Jan 02, 2017


SOURCE: PDA displays only a white Screen

I recently replace my lcd and initially had that problem.  I fixed it by reseating the cable that connects the motherboard to the main phone piece.  (its the cable that is about 1/2 an inch wide and is very short, barely wraps around motherboard).  Reseat that and your white screen issue should be fixed)

Posted on Jan 25, 2008

  • 1 Answer

SOURCE: PDA displays only a white Screen

sir can u help me? after i upgraded to windows mobile 5my xda IIs turned to white screen. it cant start up anymore.

Posted on Sep 28, 2008

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The best solution to these problems is hard resetting your device. A hard reset will bring your PDA to it's factory default state, so your PDA will be as fast as it was when it was brand new. But this process will erase all your stored data (Such as adress book, messaged, appointments, tasks, pictures, ...) so you should consider having a backup of your PDA to your PC with a backup software before you hard reset your device. So later when you hard reset, you can recover the personal data with this backup file and continue using your PDA faster.
To hard reset your PDA, you must press the on/off button and reset button at the same time (reset button is a small button that needs to be pressed with your pen, and usually it is located in the bottom of the PDA). And later, wait a couple of minutes and the windows will be reinstalled and load up with the starting page of the screen alignment. After you completed all the settings, you can recover your data from your backup file (from PC).

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I was trying to move an address list from the computer to my hand held and suddenly it has Please Wait on the screen of the hand held and it will not turn off or do anything

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PDA displays only a white Screen

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PDA displays only a white Screen

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Hello, it isn't that simple as a broken charger. Try the following thing. Connect battery to the PDA, check that the battery LID is connected FIRMLY to the body (there is a contact there that woun't allow the PDA to start if the lid isn't connected properly, you may want to check it too, look carefully for a small black thing and check that it can be pressed). Then connect the pda for half hour to the charger, even if no light or amber led is flashing. Then make a master reset as showed here and connect the PDA to a usb sync cable with your computer. Press simultaneous the soft reset and the power button, then press only the soft reset button. The PDA should start. If not, there is a problem with a DC converter component on the mainboard or the connector I was talking about before. Even if the charger is broken, your PDA should power on from USB cable. Good luck, feel free to ask further questions and always remember to rate replies received from this site :)

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