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Connecting additional telephones

I have just purchased this fax machine and i have connected an additional phone to the EXT socket on the fax machine. When I receive any calls and answer with the connected phone it does not pick up the call, I have tried taking over the line by pressing ** on the connected phone, this does not work either. I have to then press Stop on the fax machine. Any Ideas?

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What mode do you have the Fax in - TAM / Auto / Fax / whatever ??

Posted on Sep 22, 2007

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The only other way around is to fit a double adapter into the phone line socket and plug fax in one and the phone in other, this way both will ring and allow you to make or receive calls on the seperate handset

Posted on Sep 07, 2007


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How do i set my fax machine to recieve and send faxes

Connect the telephone line to the LINE socket of the fax machine and a telephone receiver unit to the EXT socket of the fax machine.

To send a fax, put the document on the platen glass (face downward) or face upward in case of ADF.
press on hook dial, (here the dial tone on machines speaker)
dial the fax no. ( wait for call connection and here the fax Rx. tone)
press START.

To receive a fax two procedure can made, manual- lift a hand set of telephone receiver on incoming ring, here the TX tone(periodical beep tone) press * 9 * of the telephone receiver. In auto mode go to fax setup select ans. to ring or auto fax etc. to activate atuo reveive of fax.

Hope this may helpful.

Aug 11, 2014 | Samsung SCX 4521F All-In-One Laser Printer

2 Answers

Fax problem

I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

3 Answers

I cant send a fax or reseave one


Solution one: Check the fax connections Use the following steps to check the physical connections, and then use the HP Fax Test Service.

Step one: Check the physical connections

  1. Disconnect the telephone cord from the HP fax product, and then examine the connector on the end of the cord. Make sure that the cord has only two wires. Figure 1: Two-wire telephone cord

  1. Four-wire telephone cordGraphic: Four-wire telephone cordIf the cord has four wires, replace it with a two-wire phone cord.
    If you must use a cord with four wires, use the converter that shipped with product. The converter allows a cord with four wires to work with a device that requires a cord with two wires.
  2. Connect one end of the telephone cord to the telephone jack, and then connect the other end of the cord to the port labeled 1-Line on the back of the HP fax product.
    Figure 3: Fax only


  1. 1 - Telephone jack2 - Two-wire telephone cord to 1-Line
  2. Connect a single-line telephone to the 2-Ext port on the back of the HP fax product.
    Figure 4: Fax and telephon

  3. 1 - Telephone jack2 - Two-wire telephone cord to 1-Line
  4. Connect a single-line telephone to the 2-Ext port on the back of the HP fax product.
    Figure 4: Fax and telephone


1 - Telephone jack 2 - Two-wire telephone cord to 1-Line
3 - Telephone
If other devices need to use the same telephone jack, make sure that they are connected to the 2-Ext port on the back of the HP fax product.
Figure 5: Fax with answering machine and telephone


  1. 1 - Telephone jack2 - Telephone cord from 2-Ext
    3 - Optional telephone cord to telephone
    4 - Optional telephone
    5 - Answering machine
    6 - Two-wire telephone cord to 1-Line
  2. Pick up the telephone receiver and listen for a dial tone. Make sure that you can dial out using the telephone keypad.
    If there is a dial tone and you can dial out using the telephone, the HP fax product is connected correctly to a working telephone cord and telephone jack. If there is no dial tone, check the configuration again and make sure that it is set up correctly.If You Still Having Hp Printer Problem Then Visit Official HP Printer Website On Below Link URL

If You Still need HP Printer Online Help Then Follow Us On:

HP Printer Support

Feb 12, 2014 | HP LaserJet 3030 All-In-One Printer

1 Answer

I want to buy the Canon ImageCLASS MF4350d all in one printer. My main concern is receiving faxes. I have a cordless phone with built in answering machine installed in a phone jack downstairs.. the...

No you cannot do it that way. The TAM (Telephone Answering machine) must use the tad port in the machine otherwise the fax will not detect an incoming ring and the fax switch will not function. Your best option would be to put the master phone with the fax and take one of the wireless phones and put that in its place. the cordless does not have to be in the houses master socket. It will work happily on any extension in the house.

Aug 14, 2011 | Canon ImageCLASS MF4350d Laser All-in-One ...

1 Answer

I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...

Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable

Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.


Hope it helps.

Thank you for using FixYa.

Jun 27, 2011 | Office Equipment & Supplies

1 Answer

What does comm error 20 01 mean on my brother 2820 mean? how do I fix it?

This means that your Brother machine experienced a communications error when sending or receiving a FAX. This is generally caused by either interference on the line, phone line connection or another device on the line.
Try resending the documents and see if the message no longer appears.

If the message still appears, there may be a problem with the way the Brother machine is connected or you may have a bad telephone line. Disconnect any other equipment on the telephone line, i.e. answering machine, modem, extra telephones, switching devices, adapters, etc. Make sure the telephone line is connected directly from the jack (socket) on the Brother machine labeled "Line" to the telephone wall jack (socket).
Try resending again. If the transmission is successful, the problem was created by the connection of the Brother machine and the other devices on the line. Reconnect the other pieces of equipment one at a time to see which is causing the problem. If the error continues to appear on the report, try connecting the Brother machine to a different telephone line or have the line checked by the telephone company.

Nov 03, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

No dial tone on phone connected to ext port on epson dx9400f

Buy a double adapter so both cords go to the LINE port. Set your answering machine to 6 or 7 rings so the fax picks up first. Your fax machine will know the difference between voice and fax calls,

Jun 22, 2010 | Pitney Bowes 9920 Plain Paper Fax

1 Answer

My Magic 5 Fax/phone machine is no longer recognising the cordless phone that came with it and while I can get the cordless handset into registration mode, the device (base station) will not register it...

See if your cordless phone will work when plugged directly into the wall jack.If it does then plug a regular phone into the faxes phone connector, EXT jack. See if you can make a call. If you can plug the cordless in again to the EXT jack on the fax machine. In order for the fax switch to function, the machine must
be first in the series if multiple devices are connected to the
same telephone socket. Follow the correct order

If you have multiple telephone sockets for the same
telephone line, the machine must be connected to
the first telephone socket.

If you still get the error I recommend a servicecall to the manufractorer

Jun 16, 2008 | Philips Office Equipment & Supplies

1 Answer

Brother mcf-440cn



 Must have DSL filter attached before fax, not sure how you are saying you have it setup, but phone line should come from wall then to filter then to fax socket marked line, phone should be hooked to socket on fax marked EXT, if you dont have dedicated fax line then fax number will be same as phone no.


If you have Adsl then there will be a lead from wall that splits into two, one goes to your modem (ADSL) and the other marke phone or line needs to go to fax socket marked LINE

Oct 21, 2007 | Office Equipment & Supplies

1 Answer


I hope u are connecting the lexmark X7350 the right way.. i.e... telephone wall outlet to line jack on the back and ext port to the Physical phone... If you are then Could be a case of the adapter that lexmark supplied is not working or the Ext port of the printer itselt has the prob.. check again with lexmark support and may be you can get it replaced...

Feb 15, 2007 | Lexmark X7350 All-In-One InkJet Printer

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