Question about Xerox Phaser 8500/DN Printer

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Xerox Phaser 8400

Hello, My printer reports a paper jam. The front panel message says "Open front cover to clear jam". I have opened every cover and pulled back every green flap it is possible to pull back. I have checked the drum. There is no sign of any paper. What can I do? Can I reset the sensors so that this fault no longer registers? Thank you for taking the time to read this. Richard

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Re: Xerox Phaser 8400

There is a flag sensor on the registration assembly that is possibly broken.

Posted on Dec 04, 2007

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Re: Xerox Phaser 8400

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Posted on Mar 12, 2008

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1 Answer

My Phaser 8500 will not print and has error 08,045,43:75066 - Anyone know what this means?

The Xerox support site indicates there is a paper jam to the printer, so you should check the paper tray, front and exit cover for any jammed paper then power off and back on the printer. Have a look here:

Feb 24, 2011 | Xerox Phaser 8500/DN Printer

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There is probably a tiny sheet of paper stuck inside the printer somewhere which is causing the jam. You basically have to find out where the previous jam was and check the rollers to see if they are clear.

If it is cuz the cleaning sheet is too stiff, then you may need to feed it from the manual feed tray.

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Jun 01, 2010 | Xerox Phaser 8400 Laser Printer

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Xerox Phaser 8400: Our printer keeps jamming. Some of the ink is staying on the right edge of the drum and it seems as the paper goes through the printer it gets stuck on that ink. We use only Xerox ink...

There are no less than 5 places on this model where you might clear a paper jam. Is it possible you still have a small bit of paper stuck somewhere?

Dec 03, 2009 | Xerox Phaser 8400 Laser Printer

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I have a xerox 8400 and it just keeps jamming. actually i noticed the blue was not prinitng..and was actually pinkish...i thought a ink block was put in wrong so i was making a lot of solid blue copies to...

Where does it jam? Is it making an "accordion fold"just before it enters the front rollers? Does it pick up a second sheet from the tray in the process?
Does it print OK from the manual feed tray?
If so, there might be a sensor worn out at paper entry, near the entry rollers and the plastic curved flap in the front. Once had this problem, the sensor's plastic "tongue" was half it's usual size, worn out by the paper abrasion alone.

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Phaser 860 screen says "paper jam - open front cover to clear"

I posted a problem with the phaser 860 paper jam. I found 2 broken sensor flags and am ordering the parts.

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Phaser 4510 claims repeated paper jams

The fuser exit sensor had an updated version for that model (old model has a "bounce" problem). Xerox gives a 1 year warranty..I would get them out to fix it pronto !

It is also helpful to have the error code. Press the i button while the printer has the jam message on the front panel. Use the fault code to locate where the jam actually is. (This will help the technician greatly ! )

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Paper Jam - Xerox 8200 Phaser Printer

I was same problem and I repaired. In to machine, look of preheat switch ( behind of black roller ). I found piece of paper under the switch. Good luck :)

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