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TiVO Holds phone line open

My DVR holds the phone line open. I can't even bypass it (trick it) to dial after I've plugged the phone in. I've heard of external modems or replacement....what are some other options and where can I do them. I live in Las Vegas, NV. Thanks! Mark

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Re: TiVO Holds phone line open

According to, any of these could be your problem: ? Improper dialing settings ? Bad/defective cables ? Bad/defective modem ? Modem needs to be reset ? Trouble with TiVo?s servers ? Use of VoIP (Vonage, Packet 8, Verizon FIOS, etc.)

Posted on Sep 15, 2007

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I called Direct tv and they did the same thing. installed there dish and cables and DVR. Same problems. My question is? Is this the nature of this equipment or is there something they are missing.

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It sucks that you can't dial in anymore, but if you have broadband internet there is an easy solution. You can buy for about $20 on Newegg a LiInksys USB200M USB ethernet adapter that allows your Tivo to connect to the Tivo service using your broadband internet. If you modem is in fact dead, this may be the only chance you have at getting Tivo to connect again. I have 2 SD-H400 and I don't (and have never) use the telephone line. I use the broadband connection only and have never had a problem.

Even if you don't have broadband you can get this to work with the USB200M and dial up too. You'll have to connect to your dial up provider using your PC, then set your PC up to use Windows built in "Internet Connection Sharing". You then connect your Tivo to you PC using an ethernet cable. If the cable goes directly from the Tivo to the PC, you'll need a crosswired or crossover ethernet cable. If you have a network switch or network hub in between, you can use a regular network cable. Use your Tivo menus to "Connect to the Tivo Service Now" and it should connect and get any Guide or Software Updates that are available. Keep in mind this will be painfully slow as dial up internet is much slower than broadband.

This problem could also be caused by a recent switch in telephone connection. If you are now using a Voice Over IP (VOIP) telephone, I don't think Tivo will connect with that type of phone line. You're only option then will be the USB200M and some type of network connection to the internet.

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Welcome. powering up" screen freezes

well it sounds like the tivo is trying to re aquire the information needed or it was damaged during the power outage.If you can get into the menu settings make sure that you are getting a satellite signal on both tuners or both cables coming from the satellite.If you have the same tivo thats in the picture then you can go to directv central "the blue button at the top of the remote" then once you get there go to "read new messages and setup,then settings then satellite signal.once you go to the signal testing screen make sure you have a signal on both of the signal meter bars.If you dont one of the cables may have been damged.another way to test to see if the cables are ok is to take another receiver from another room and see if if will work on BOTH the cables that plugged into the tivo.If you discover that one or both cables are not working you can go to a website called and there is a section that will explain how to fix the cable/If you are unable to get to the setup screen then something internal may be wrong with the tivo.You will have to call Directv and have the tivo replaced with the new DVR,not tivo anymore.Or you can replace it yourself.Once again the website i mentioned will help ALOT.GOOD LUCK rate me fixya if this helps.OH yeah not dialing out will not cause any problems.Mine is the same way and it will just prompt you to make a phone call.

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If you have call waiting or another service, make sure you have any codes you need in the dialing prefix. if you have dsl, make sure you have a phone filter on the line coming from the tivo.

Has your phoneline w/ the tivo ever worked? or is this just new?

You can try another phonejack in the house. You can also try a different dialing #. Sometimes they take them down.

If you have a broadband connection, you can use a usb to ethernet adapter and dial in over your network. It's quicker and doesn't tie up your phoneline.

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