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Re: The door won't open.
It sound as a malfunction lid switch, that should be replaced.
The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washer to get to the switch.
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Door not opening in Equator / Hirundo ( EZ3612CEE / EZ2512CEE / EZ1612V ) If the door in the unit is not opening it means that the unit has not completed the cycle selected or else there is something in the unit that has malfunctioned. In such cases if there are clothes in the unit, one tries to open the door by pulling the door handle which mostly results in breaking of the door handle and also the clothes in the unit cannot be removed To avoid the breakage of the door handle and also the damage to the clothes you can follow the following procedure to open the door.
Make sure that the machined is turned OFF.
Set the dryer & wash temperature knobs to the off position (12 o'clock / pointing vertically upwards)
Turn the wash program knob to cycle no. 4 & advance the knob by 6 clicks in the clockwise direction.
Turn the machine ON by pressing the ON/OFF Switch.
You will observe that the machine starts draining out the water and also the drum starts moving ( goes into the spin cycle)
Wait until the water is drained out of the machine, this can be understood by paying attention to the sound made by the drain pump when it initially starts draining out the water and once the water has been drained out.
Once you are sure that all the water in the unit has drained out switch OFF the power.
Try opening the door now, the door should open.
Once you have managed to open the door, it is advisable to reset the unit first before further using the machine. For the Reset Procedure Click Here
It seems that the timer has failed and needs a replacement. If this seems to turn around without clicking and if there is no action when the program cycle is initiated, this seems a failure of the timer controller unit. This happens in cases when it is turned around in reverse order or violently.
turn the wash temperature control knob anticlockwise until you come to the key symbol at the end of the blue zone; then turn the knob a little further and the door will swing open; a special safety device prevents thedoor from opening during the wash or at the end of the spin cycle; at the end of the spin wait up to two minutes before opening the door - the instructions from the user's manual. good luck!
The diagnostic test is used to check individual component function only.
TO START THE TEST:
• Turn the Program Knob to the start position,
• Press Start/Pause to start the cycle and save it.
• Press Cancel to stop the cycle and turn off the LEDs.
• Press Cancel again to turn on the LEDs.
• Within 5 seconds, press and hold the Options and
Start/Pause buttons until LEDs start sequentially
chasing, then release buttons.
1. All the LEDs will sequentially light. Pressing a
button below a light cluster will light all the LEDs in
that cluster at one time to confirm functionality.
2. Turn the program knob (1) click clockwise from the
start position. The hot water solenoid will activate
and hot water should enter through the detergent
3. Turn the program knob (2) clicks from the start
position. The bleach water solenoid will activate and
cold water should enter through the bleach
4. Turn the program knob (3) clicks from the start
position. The bleach and the wash water solenoids
will activate and cold water should enter through the
5. Turn the program knob (4) clicks from the start
position. The door lock solenoid will deactivate and
the loading door can be opened.When the door is
opened, the drum light should turn on.
6. Turn the program knob (5) clicks from the start
position. The washer will fill and tumble. Once
tumbling has started, the Boost Heater (if so
equipped) will turn on.
7. Turn the program knob (6) clicks from the start
position. The drain pump & door lock solenoid will
activate and the washer will operate in high spin.
8. Turn the program knob (7) clicks from the start
position. The control will signal the last error code.
Exiting Diagnostic Mode
There are two options for exiting theDiagnosticTestmode
and returning the washer to normal operation:
a) Unplug the power cord, wait 5-8 seconds, then
reconnect the power cord OR
b) Turn the program knob clockwise 2 or 3 clicks after
the start position. Press Options and Start/Pause
buttons together for a few seconds until wash cycle