Question about Bissell 1699 ProHeat Clear View Upright Steam Vacuum

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Sprays soap, but not water

It will spray a good mist of soap only in the normal mode, but spays nothing at all in the "water only" mode. This applies to both the main vacuum and the tools. I changed out the pump belt in case it may have been slipping and cleaned all the filters I could find. The tank is seated properly and the o-rings are in place. I also used my finger to check the tank bottom water release valve and water comes out of the tank fine.

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Re: Sprays soap, but not water

The heater can get clogged. Take the silver metal plate off (seven screws) and clean it out. If it is plugged, water will not spray out the bottom.

Posted on Oct 27, 2011

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Re: Sprays soap, but not water

My Bissell is quite fussy. Sometimes I have to wiggle and push down the tank before the water will start to flow. The water doesn't flow properly if the soap container is low - I fill it with water when rinsing. It has a viewport with a red cross that turns when the water flows. Sometimes just removing that and the white filter below (and putting them back) makes it go. Mine is easy to take apart - 6 screws in the base unit and the top comes off. There are two water tubes going into the handle hinge under where the water tank goes - very easily squished or damaged. Last time the water stopped flowing, I ran it with the cover off and just fiddled around with the tubes and away it went. Maybe it is spraying soap only. The water flows up through the handle to the finger valve and heater. Some people say the heater in the upright/handle gets plugged. I haven't had that apart, but it should be easy to bypass the heater.

Posted on Sep 11, 2007

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Is fortune 500 safe too spray when you have pets

General Use
• Product is poisonous if absorbed by skin contact,
inhaled or swallowed.
• Repeated minor exposure may have a cumulative
poisoning effect. Obtain an emergency supply of
atropine tablets 0.6mg.
• Will irritate eyes and skin.
• Avoid contact with eyes and skin. Do not inhale vapour
or spray mist.
• When opening the container, preparing the spray or
using the prepared spray, wear cotton overalls
buttoned to the neck and wrist and a washable hat,
elbow-length PVC gloves and face shield or goggles.
• If product is spilt on skin, immediately wash the area
with soap and water.
• After use and before eating, drinking or smoking, wash
hands, arms and face thoroughly with soap and water.
• After each day's use wash gloves, face shield or
goggles and contaminated clothing.

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These units are known to clog, the water left in from the last use can harden right where the water sprays out. Try using a pin or needle to clean away the harden water. See also if the spay trigger can come apart for a thorough cleaning.

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2 Answers

Wont spray soap

Please look at my other posts for this solution

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1 Answer

I have 2 bissell pro x2's that are now both not spraying water

Thanks to many others who have posted on similar problems -- water and/or solution sprays through the handheld tools, but not through the main machine.

As others have suggested, I removed the water reservoir, which exposes the 2 main water sprays mounted above the rollers. Using, pliers, I carefully slid the clips back. Gently but firmly removed the two red nozzles.

Elsewhere I have read suggestions to just do one nozzle at a time. However, I found out that if you remove both red nozzles, you can then blow through one side and it will come out the other. In my case, that dislodged a nice collection of crystal-like chunks (guessing it may be crystallized residue from the cleaning solution).

There was also a bit of blockage in one of the red nozzles, which I cleaned out. Make sure you can blow through both of them with little resistance.

Reassemble: Push red nozzles back into hoses. Using pliers, reposition sprung clip back over the red nozzle. Snap nozzles back into place. Refill tanks and power it up.

In my case, that resolved the problem of no sprays from the main machine. Sprays like new now. Hope yours does too!! d

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2 Answers

My bissell pro heat 2X will not work, no water or solution comes out, what can I do?

I think the instructions should have the user rinse the solution passage with water. The soap probably clogged your spray nozzles. I had the same problem, I used a toothpick to poke to hole open again. The solution sprays only. I can't figure out why the water is not spraying out though.

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Soap from dispenser will not release into carpet cleaner.

These are two different problems the first could be a clogged heater soap coagulates in the heater passages and clogs the flow of water to see if this is indeed the problem turn the unit on and try and spray water with the top trigger (floor nozzle) then try to spray at the hand nozzle if you get water at the hand nozzle but not the floor nozzle it is the heater. The hand nozzle water bypasses the heater. Also check the solution or soap tank if you pull it out and there is not red seal on the bottom it may be stuck in the machine and won't create a good seal check to see if it is still in the hole where the tank inserts. As for the unit not turning on that could be a number of issues cord,switch or just over heated. Visit for any parts or questions about this machine or any other.

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First is the smart mix valve turning like it should? If it is then replace the soap dispensor. Also is the gasket on the valve at the bottom of the bottle?

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This could be due to dried out soap in the works below the dispenser. Try cleaning the hole, putting plain water in the soap dispenser to clean it out further. You could just put some soap in with the water. Be sure to run lots of rinse water through afterward to clean out the heating unit.

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