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Make sure its set to fax only by pressing the function button and then recieve mode!Keep pressing recieve mode untill it says fax only and press set/ok!Try cleaning the big grey roller at the back of the machine!Good Luck!
Most likely your phone line is digital. You need an analog line. You can try to call from the fax machine simply by dialing your cell/office number and try to call it back
Promotional faxes are coming through fine everyday. However, we can not receive any of our business faxes. No changes have been made to the fax. Please Help ASAP.
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