Kyocera Copystar CS-5035 Copier
Problem for Kyocera Copystar CS-5035 Copier

Finisher not connected




By tony878 on Apr 08, 2009

" "
The printer will not work because it does not recognize teh finisher.
Comments:

Apr 08, 2009

- The printer will not operate. The screen states to attache the finisher adn close the front door.

Clarification Request

Posted by copy tech fl on Apr 08, 2009

I'm very familiar with this machine please give more details. Is the machine telling you that the finisher is not connected properly? Are the jobs not being sent to the finisher and just the middle tray? Are you unable to select the out put as the finisher from the print driver? When you turn the machine on does the finisher make noise?

Solution #1

posted on Apr 09, 2009
Not Rated)

tony878

Rank: Apprentice 
Rating: 0%, 0 votes
The sensor on the finisher was bent and was not making contact with the bracket on the copier. I found this switch and fixed it.
Thank you for your assistance.
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Solution #2

posted on Apr 09, 2009
Not Rated)

copy tech fl

Rank: Apprentice 
Rating: 90%, 1 votes
check the door that the staples go in that door has been known to "stick". make sure also the guides are lined up on the finisher. ..Iv'e seen a few time with that model where even though the finisher looks like it where it should be its not, there is a little peg on the copier that should line up with a hole on the finisher i've seen it where the peg doesnt make it in the hole and the censor that tells the machine the finisher is attached is not activated. To verify its just with the finisher turn the machine off unlpug the machine than disconnect the finisher cable, power the machine back up and make sure its working with out the finisher. Never plug in or disconect the finisher cable while the machine is on this can cause a board to malfuntion.
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