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Software for my creative zen touch

I need my software for creative zen touch.My system is reqesting for the software,each time i connect it to mt system

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I did a google search for your software you require it gave me this:

Posted on Sep 06, 2007


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Zen touch not recognized as connected

uninstall Media Player 11 (rollback) or get Media Player 10 to install. This seems to be key.
3. You will then need to go to the microsoft web site and download kb891122 (If you have an old version of Media Player 10 get the new version. Make sure you remember where they were downloaded and what they are called. 4. Go to the manual creative downloads and get (a) the latest drivers from the creative web site which would also allow you to use the latest firmware and (b) the latest firmware. 5. Remove all Creative software and drivers from the Add/Remove programs option in the control panel. You may have to uninstall 6. Next go to start --- > run --->regedit. This will open the registry. Search and delete every instance of creative and zen. You will also find an instance that shows the mtp (key says video something or other). You will need to delete that key too (but it only removed for me when the creative zen touch was connected) (again delete this registry key not just the instance pointing to the name - hitting tab once will get you to the key). Close the registry when done. 7. Next go to the hardware manager (easiest way - right click on my computer left click on properties and then select Hardware and then Device manager). 8. Under Universial Serial Bus Controllers uninstall each and every instance of USB Root HUB (be careful if you have a USB mouse and keyboard because this will deactivate them all - Hopefully you saved a ps2 mouse/keyboard or have adapters) THe USB Root Hubs will reinstall upon restart which you should do next. Make sure the zen is not connected. 9. After you restart then start up Windows Media Player and go to the Sync option - I added a couple of files to sync to help with the force reset later with the zen touch. 10. Install the latest drivers that you downloaded from the creative web site (assuming you followed the same order I am placing them in). If not go to the manual download section of the creative site and get them now. 11. Now connect the Zen Touch. 12. While both Windows Media Player and the Zen touch are connected and running - run the firmware upgrade (which again you either have already or need to get from the manual download section of the creative site now). 13. After the firmware is installed go to the creative web site and the automatic download should now recognize the device and get you all the software that you need to operate the player at its optimal performance

May 16, 2010 | Creative Labs Zen Touch MP3 Player

3 Answers


Your install disk is made for windows xp. If you provide me with the details of your player I can give you the driver download link.

Apr 21, 2008 | Audio Players & Recorders

2 Answers

Firmware update went wrong

What operating system are you using? The Zen Touch firmware update will fail in Vista or 7 -- you need to run the update from an XP install. Once you successfully get the 2.11 firmware on the Touch, it will then interface with those later OS's without difficulty. Also, what version of Windows Media Player are you running? Believe it or not, this makes a BIG difference. The latest Media Player 11 will cause the firmware flash to fail, as will WMP <= 9. I have three separate players that have experienced this problem, including one that had been disassembled THREE YEARS AGO after a failed flash, and was able to resurrect all utilizing this method:

(1) Uninstall everything Creative: the driver, Jukebox, etc. Delete the Creative folder from Program Files. (Some amendment to these instructions may be in order if you have a Creative sound card -- I have built-in Realtek sound so it didn't apply in my case). A restart may or may not be required: go ahead and do so to be safe.

(2) Plug the device in after restart. Windows will want to find drivers for it -- cancel that process. Open the Device Manager. The Touch should come up with an exclamation point next to it (since the drivers were not uninstalled): right-click and select "Uninstall." I have seen instructions on the Web to also uninstall all USB root hubs, but I have found that unnecessary and a pain if you have a USB keyboard and/or mouse. Unplug the device. Restart.

(2) If you are running a version of Windows Media Player not equal to 10, either install 10 (if you have 9 or below) or roll back from 11 if you have that. Restart.

(3) Plug the device back in. My supposition is that this is particular to WMP 10, hence the problems with other versions. The device should pop up as "Creative Zen Touch:" if Windows asks to find drivers, cancel that process, and the device should now come up as an "MTP device."

(4) Since the firmware flash failed, the Zen is probably in recovery mode. Launch the firmware updater software on the computer, and stay at the language selection screen. Choose option 3, "reload firmware," from the recovery menu. It will inform you that it is "deleting old firmware" and then will give you a short period of time with a dialog saying "start firmware update" on the Zen screen. During this time period (about 2 secs), press the language selection of your choice on the computer in order to start the update. It should go through successfully this time.

Jun 07, 2009 | Creative Labs Zen Touch MP3 Player

4 Answers

Creative zen touch and Apple Mac computer

Your was Creative brought with its own software, wasn't it? Well, this software isn't compatible with Mac. However, you can use a free app so you can still use your creative.

Jan 24, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative Zen Touch 20GB software (cd) problem

I had the same problem and downloaded the necessary software from the Creative Support site. Try and select Zen Touch

Jan 06, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Pc not recognising creative zen micro

you had to install the creative-software BEFORE connect the zen for the first time.

1. disconnect zen.
2. install software (if you have already, go on)
3. uninstall the zen-driver
(winxp: Go to START->control panel->System
->Hardware->HardwareManager; uninstall zen with right mousclick->uninstall.
Not sure, if the naming is correct, cause i have no english winxp)
4. Connect Zen.

Hope that will help :)

Jul 08, 2008 | Audio Players & Recorders

3 Answers

Creative Zen Touch firmware problem

Before preceding, goto control panel, add/remove programs (vista equivalent) select windows media player and uninstall note the response it gives you. If it is going to allow you to uninstall OR downgrade windows media player to version 9 then keep going. If not, then find another computer that you've never used the player on try upgrading firmware there, make SURE it's got windows media player 9 by downgrading it in add/remove programs.

Now for the fun stuff:

Sounds like the same problem I've resolved several times in the past on here.

1. Plug in the device.
2. Goto device manager in control panel and remove the device drivers.
3. Reboot if it asks you to, make sure to unplug the device.
4. Goto device manager again, remove the USB hubs.
5. Don't reboot.
6. Goto control panel, add remove software or equivalent for windows vista ultimate.
7. Select creative labs, and uninstall any and every zen related software.
8. Don't reboot.
9. Goto my computer, find the creative directory located on your main hard drive at \program files\creative. Deleted it completely.
10. Select windows media player select uninstall, or downgrade accordingly.
11. Make sure your zen touch is not plugged in and reboot your system.
12. After system loads, plug in the device and run the firmware software again.

And if you wish, reinstall windows media player 10 and the creative software (which you don't need at all with vista) all the other drivers should reinstall themselves.

BTW it's a hell of alot easier to just use another CPU if you have access to one, I've done it both ways and it saves alot of time.

Mar 15, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Creative Zen Touch

you can go to the creative website by clicking this

and you can download drivers, firmware from any operating system you have.

Feb 14, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Software for my creative zen touch

Dude, go tot he creative labs web site and download the software.

Sep 06, 2007 | Creative Labs Zen Touch MP3 Player

2 Answers

ZEN V PLUS Software Installation

Can u help me to find a link som I can download instellation cd for my creative zen touch 20 GB.?

SEC. Katy

Aug 11, 2007 | Creative Labs ZEN SLEEK MP3 Player

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